Receptionist

2 weeks ago

Adelaide, South Australia West Lakes Physio Sports and Rehab Full time $45,000 - $60,000 per year

Receptionist – Casual (with potential to transition to Permanent Part-Time)

West Lakes Physio Sports and Rehab (formerly Adelaide Crows Sports Medicine Clinic) is offering an exciting opportunity for an experienced receptionist to join our passionate and energetic administration team.

Here at West Lakes Physio Sports and Rehab, we pride ourselves on being a trusted and innovative allied health clinic. We offer a collaborative and supportive environment, state-of-the-art facilities, and strong community ties. Our clinic is conveniently located within walking distance to West Lakes Mall, cafes, and restaurants.

We are passionate about delivering client-centred care and fostering an inclusive, supportive environment where both our clients and team members can thrive.


The Role

We are seeking an enthusiastic and reliable Casual Receptionist to join our team, working approximately 20–25 hours per week.

At present, the clinic requires coverage during the following times:

  • Monday: 1.00 pm – 7.00 pm
  • Tuesday: 7.45 am – 12.45 pm
  • Thursday: 7.45 am – 12.45 pm
  • Saturday: 8.45 am – 12.15 pm

These hours are a guideline based on current clinic needs and may vary. After a 3-month period, there is the potential for the role to transition into a Permanent Part-Time position, with the possibility of increased hours depending on clinic requirements and performance.


Your Responsibilities

  • Greeting clients with a warm and professional demeanour
  • Managing patient bookings and schedules
  • Handling queries and requests in person, over the phone, and via email
  • Processing billing, invoicing, and other administrative tasks
  • Maintaining an organised and welcoming reception area
  • Supporting allied health practitioners and assisting the Administration Manager and Practice Manager as needed
  • Ensuring the smooth daily operation of the clinic using strong time management and multitasking skills

Must-Haves

  • Excellent customer service skills and the ability to remain calm under pressure
  • Strong professional communication skills, both in person and over the phone
  • A proactive attitude with great organisational skills

Desirable (but not essential)

  • 1+ year of experience in a similar role
  • Familiarity with the health industry
  • Knowledge of Practice Management Software (e.g., PracSuite/Cliniko)
  • Confidence using Microsoft Outlook, Word, and basic operating systems

Who You Are

  • A quick thinker with a friendly, can-do attitude
  • A reliable team player who takes pride in your work
  • Professional, well-presented, and motivated to contribute to a dynamic team

If you thrive in a team-oriented environment and are passionate about helping people on their health and wellness journey, we'd love to hear from you This role offers the opportunity to grow alongside a dedicated team in a modern, professional clinic with a proud history of excellence.

To apply, email your cover letter and resume to or apply via Seek.

Only shortlisted candidates will be contacted.

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