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Medical Receptionist
2 weeks ago
About the role
We are seeking a dedicated and professional Medical Receptionist to join our vibrant team at Erindale Medical and Health in Erindale, SA.
This is a casual position, offering flexible working arrangements starting at 15hrs/wk with more hours available as required.
As our Medical Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and efficiently managing the flow of our busy medical practice.
What you'll be doing
- Greeting and welcoming patients, and assisting them with the check-in process
- Scheduling and coordinating patient appointments, both in person and over the phone
- Handling patient enquiries and providing information about our services and procedures
- Maintaining accurate patient records and ensuring the confidentiality of all medical information
- Handling Medicare Billings and HiCAPS claims
- Performing general administrative tasks to support the smooth operation of the practice
What we're looking for
- Previous experience as a medical receptionist or in a customer service-focused role
- Strong interpersonal and communication skills, with the ability to interact with patients in a friendly and professional manner
- Excellent organisational and time management skills, with the ability to multitask and prioritise tasks effectively
- Proficiency in using Best Practice software, Microsoft Office (Word, Excel, Outlook), and email systems
- A keen eye for detail and a commitment to maintaining accurate patient records
- A flexible and adaptable approach, with the ability to work well in a team environment
What we offer
At Erindale Medical and Health, we are committed to providing a supportive and rewarding work environment for our employees.
As a member of our team, you will enjoy a range of benefits, including competitive remuneration, opportunities for career development, and a friendly and inclusive workplace culture.
If you are interested in this exciting opportunity, please apply now. Only shortlisted applicants will be contacted.
