
Full - time receptionist/admin assistant (32-38 hours per week)
1 week ago
About the business
Revive West End is a multidisciplinary healthcare clinic that was originallly established in Ashgrove in 2001 and West End since We provide a blend of Physiotherapy, Pilates, Rehab , Gym based exercise programs and Massage.
About the role
This role is for a full-time receptionist hours per week) to join our admin team to support our therapists and instructors. Some evening (8 pm finish) and early morning (6.30 am start) work is required. Occasional Saturday cover may be required.
The role includes reception duties (appointments, phone calls and inquiries, accounts receivable and payable, banking reconciliation, payments and stock monitoring and ordering. There is also various tasks such as assisting with room preparation for therapists, tidying and cleaning and laundry.
You will be working in an admin team requiring excellent communication and organizational skills and interacting with patients and therapists/clinicians requiring excellent interpersonal and people skills.
There is opportunity to assist with other duties within the clinic such as social media, marketing and various other projects from time to time.
Benefits and perks
We have a fun and relaxed work environment. You will be part of a dynamic team that strives for excellence in service provision on every level. We consider our front desk staff to be important and integral to the success of the clinic and all staff contributions are valued equally as part of our team approach. We have a staff friends and family discount and staff receive regular complimentary massages as part of their package. We have regular social get togethers and strive to create a supportive, collaborative and fun environment for our team and our clients. Everyone gets a birthday cake
Skills and experience
We are looking for the right cultural fit for our team - so the successful candidate will have an outgoing friendly personality , be enthusiastic and empathetic and be a strong team player. We are a clinic that places the client at the centre of care and being able to communicate well with and care for people is a pre-requisite. Showing initiative and being able to work independently are also positive traits we are looking for. Previous allied health or medical reception and admin experience is a plus. Our software is Cliniko.
Proficiency in IT and the use of excel, publisher and word is essential to this role. Being familiar with DVA, workcover and insurance claims processes and medicare/claims processing through EFTPOS would also be a plus.
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