IT Support Engineer

2 weeks ago

Sydney, New South Wales, Australia Searchability Full time $100,000 - $120,000 per year

Looking for your next challenge as a Senior IT Engineer? This is a rare chance to join a Sydney based team, work on infrastructure projects, and make an immediate impact.

We offer a one-stage onsite interview, meet the team, see the environment, and walk away with a real feel for the role. For the right candidate, we can offer an immediate start, with a salary of up to $120k + Super. You'll get exposure to hands-on Azure, Hyper-V, networking, MFA, and enterprise IT projects, with plenty of opportunity to grow your skills and career while working on interesting projects already in the pipeline.

We're a Managed Service Provider supporting multiple clients across different industries, and we're looking for a Senior IT Engineer to join our Sydney team. This is a hands-on role, you'll be designing, building, and supporting real IT environments, not just answering helpdesk tickets.

If you tick 50% of the below, apply now and we can have a chat to discuss things further.

WHAT YOU'LL BE DOING

  • Spinning up VMs in Azure or Hyper-V and making sure they actually run when users need them
  • Managing Windows Server environments (2019/2022/2025) and making Active Directory, DNS, Group Policy, and certificate services work across multiple sites
  • Handling Microsoft 365 environments: Intune, Exchange, Azure AD / Hybrid AD, and making sure MFA, security, and compliance are actually enforced
  • Designing and maintaining enterprise networking: LAN/WAN, routing, switching, firewalls (Fortigate, Cisco), and Radius/MFA solutions
  • Leading infrastructure projects from start to finish—requirements, design, deployment, and support
  • Troubleshooting tricky issues that no one else can figure out, then documenting what you did so the team knows next time
  • Mentoring junior engineers and sharing the practical know-how that only comes from doing the work

WHAT WE NEED FROM YOU

  • Proven experience in system engineering within an MSP or enterprise IT environment
  • Hands-on with Windows Server and Windows 10/11
  • Active Directory, DNS, Group Policy, multi-site setups
  • Microsoft 365: Intune, Exchange, Azure AD / Hybrid AD
  • Virtualization: Hyper-V or VMware, plus Azure Cloud
  • Networking & security: LAN/WAN, firewalls, routing, switching
  • Experience troubleshooting Fortinet products, HPE switches, and Cisco gear
  • Troubleshoot complex issues proactively
  • Explain technical concepts clearly to non-technical clients
  • Manage multiple projects simultaneously

NICE TO HAVE…

  • Experience backup solutions like ShadowProtect
  • Exposure to cybersecurity frameworks and practices

TO BE CONSIDERED…

Please apply online or email your resume directly to For further information, call Applications will be processed confidentially and submitted to our client in conjunction with this vacancy only.

KEY SKILLS:

Windows Server / Active Directory / Microsoft 365 / Hyper-V / VMware / Networking / Firewalls / Azure / IT Infrastructure / MSP / Enterprise IT / Troubleshooting

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