Regional Sales Manager
4 days ago
Regional Sales ManagerLocation: New South Wales, AustraliaRequired Language : EnglishEmployment Type : Full TimeSeniority Level : Mid-Senior LevelTravel : > 60%About BuckmanBuckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman works proactively and collaboratively with its worldwide customers in pulp and paper, leather, and water treatment to deliver exceptional service and innovative specialty chemical solutions to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Buckman is in the middle of a digital transformation of its businesses and focused on building the capabilities and tools in support of this.PurposeDrive profitable growth by acquiring new business, retaining existing accounts, and leading a high-performing sales team. Champion Buckman's values and ensure customer satisfaction through strategic account management and technical service excellence.Education :8–12 years of progressive experience in industrial sales, preferably in pulp & paper or chemical applicationsMandate Experience :Proven track record of managing complex accounts and leading teamsStrategic acumen to translate business goals into regional execution plansStrong stakeholder engagement across technical, commercial, and executive levelsChange leadership and coaching capabilities to elevate team performanceKey ResponsibilitiesBusiness Development & RetentionAchieve sales, profit, and safety goals across assigned territoryImplement 8 Business Management Standards to sustain and grow accountsExecute service plans and communicate ROI of Buckman applicationsConduct routine site monitoring, testing, and data interpretationBuild trust-based relationships across customer levelsAccount ManagementDevelop and maintain customer contact lists, system diagrams, and organizational chartsCreate written plans (Service Plans, Evaluation Plans, Transition Workshops) with measurable outcomesConduct annual Business Reviews and Customer Satisfaction Surveys (CSS)Use field statistical tools to manage evaluations, reduce attrition, and drive continuous improvementMaintain Program Manuals and distribute regular service reportsTeam LeadershipManage and coach direct-report sales associatesEnsure associates implement account management programs effectivelyConduct performance reviews, goal setting, and development planningFoster a culture of accountability, feedback, and professional growthInternal Collaboration & ComplianceLead customer-facing marketing and account activitiesManage Buckman assets and comply with internal processesFulfill reporting requirements and support team initiativesRequired skillsEmbody Buckman's core values: Safety, Lifelong Learning, Teamwork, Customer Focus, Pursuit of ExcellenceDemonstrate transformational leadership, critical thinking, and decision qualityBuild high-performing teams and foster psychological safetyChampion innovation and lead structured change management initiativesCommunicate with clarity and coach others to growLI-SS1LI-Remote
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