Regional Operations Manager

Here at TerryWhite Chemmart, we are Dedicated to Care.

About us:

At TerryWhite Chemmart (TWCM), we are dedicated to delivering frontline healthcare, ensuring every Australian has easy access to expert health advice and outstanding pharmaceutical care.

Our vision is to build a better future for Australian pharmacy, and we need passionate individuals like you to help us achieve this goal.

TerryWhite Chemmart is a division of the EBOS Group. With over 5,000 employees in 115 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

About the role:

We are seeking a permanent Regional Operations Manager who will hold full accountability for Network Partner (franchisee) engagement, communication & in-store execution across a region in NSW/ACT, preferably based in Albury/Wodonga. This position is the key business partner between TWC Network Partners and our Support Centre, driving the effective implementation of merchandise & customer strategies, health initiatives that bring to life our customer offer whilst driving compliance in-store and supporting our pharmacists in their Pathway to Prescribing. The successful candidate will also support network growth and retention in their defined region.

Reporting directly to the State Operations Manager, you will:

• Inspire, motivate and engage pharmacy teams to help build Australia's Favourite Pharmacy brand
• Build high trust professional relationships with Network Partners and key internal departments - including Merchandise, Marketing, Finance & Partner Support
• Drive individual pharmacy profitability through the execution of the TWC brand platform
• Coach TWC Network Partners and store teams to achieve determined outcomes
• Facilitate business planning sessions to drive sales and profitability targets
• Support full scope learners and keep abreast of clinical and professional updates

About you:

You will have extensive retail leadership experience and come from a strong operational background, with pharmacy experience advantageous. Additionally, you will have:

• Exceptional communication and interpersonal abilities
• Strong financial and analytical skills with a specific understanding of retail levers that drive profitability.
• Negotiation and conflict management skills with the ability to analyse problems and develop innovative strategies and solutions
• Proven experience implementing successful change initiatives
• A high level of interpersonal skills with the ability to build strategic working relationships with a diverse range of people
• An inspired outlook and entrepreneurial spirit

Why Join Us:

At TerryWhite Chemmart, we are committed to delivering exceptional healthcare services and fostering innovation in a dynamic marketplace. As a Business Development Manager, you will have the opportunity to make a significant impact on our growth and success. We offer a collaborative work environment, professional development opportunities, and a chance to work with a passionate team dedicated to providing outstanding healthcare solutions.

If you are a motivated pharmacy professional, looking for opportunities to use your clinical and business acumen in an exciting, fast-paced environment, we want to hear from you Please submit your resume and cover letter highlighting your relevant experience and qualifications.

Join our team today and contribute to the success of TerryWhite Chemmart

Please note: This role will require a current Australian driver's license and regular travel.

Benefits:

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

· Employee Share Plan;

· Company Paid Parental Leave;

· Employee Assistance Program for Mental Health Wellbeing;

· Staff Awards;

· Employee Referral Program;

· Health Insurance Discounts;

· And More.

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

How to apply:

If you believe that you have the necessary attributes to succeed in this challenging and rewarding role, please click 'APPLY' now and submit your application.

Pre-employment checks may be required and will be discussed with the successful candidate.

We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws.