Customer Experience Specialist

1 week ago

Roseberry New South Wales, Australia Kennedy Reid Full time $60,000 - $65,000 per year

The CompanyA well-established retail company, representing five strong and successful brands under its umbrella, is currently seeking a professional and experienced Customer Service Officer to join their head office team in Sydney

This is a fantastic opportunity to be part of a supportive, friendly, and dynamic working environment where your contribution is genuinely valued.

The Role

As a Customer Service Officer, your duties will include but not be limited to:

  • Providing a high level of customer service across all brands
  • Inbound calls
  • Attend to customer inquiries
  • Complaint handling
  • Reviewing online orders
  • Live online customer chats
  • Refund and stock enquiries
  • Location: Waterloo - a short walk from the station
  • Salary: $60,000-$65,000 + Superannuation (based on experience)
  • Hours: Monday to Friday, 9am - 5pm (2 days WFH)
  • Contract:Permanent, full-time

Benefits

  • Plenty of room to grow – they're big on internal promotions and supporting your career progression
  • Regular access to exclusive sample sales – snag your favorite pieces before anyone else
  • Enjoy generous staff discounts of 60%–70% across all their brands – treat yourself without breaking the bank.
  • Work in funky, modern office spaces – vibrant, inspiring, and designed for creativity and collaboration.
  • Stay refreshed with fresh fruit delivered weekly – healthy snacks always within reach.
  • Unwind with team drinks every third Friday – a great way to connect and celebrate wins.

In order to be successful for the role, you must have the following:

  • Previous Customer Service experience (can be in retail setting)
  • Love for Fashion
  • Zendeskexperience ispreferred
  • Experience using web chat/live chat highly advantageous
  • In-store retail or e-Commerce experience
  • Excellent communication skills, both verbal and written
  • Reliable, professional, Team Player

How to Apply

For immediate consideration, click 'Apply Now'. Or Call Carla on for a chat.

  • Customer Experience Specialist

    4 days ago

    Moore Park, New South Wales, Australia Weploy Full time $60,000 - $90,000 per year

    Customer Experience Specialist | Iconic Australian Furniture BrandBenefits:Competitive Pay: $32.66 per hour + superannuationFull-Time Hours: 4–6 month casual contract, with potential for perm thereafterDynamic Roster: Rotating shifts between 8 AM – 8 PM, across Monday to Sunday.Guaranteed full-time hours each week.Vibrant Environment: Join our client's...

  • Customer Experience Specialist

    5 days ago

    Wagga Wagga, New South Wales, Australia Hume Bank Full time $58,374 - $61,611 per year

    About the role We are looking for a motivated and enthusiastic individual to join our Customer and Experience team, supporting our branch network in the Eastern Riverina Region. This is a full-time, 12 month Parental Leave opportunity predominately based at our Wagga Wagga branch but will need to travel to Culcairn from time to time to provide coverage for...

  • Customer Care Specialist

    7 days ago

    Sydney, New South Wales , Australia Olivia's Demo Account Full time $50,000 - $80,000 per year

    Job Title: Customer Care SpecialistIndustry: AutomotiveCountry: AustraliaCity: Sydney, New South Wales 2000Role Type: Full-timeEmployee Working Hours: Full-timeExperience Level: AssociateJob Summary:We are seeking a Customer Care Specialist to join our automotive team in Sydney. The ideal candidate will be responsible for providing exceptional customer...

  • Customer Banking Specialist

    1 week ago

    Narrabri, New South Wales, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (part time hours per weekMonday9.00am - 1.15pmTuesday9.00am - 1.15pmWednesday9.00am - 1.15pmThursday9.00am - 1.15pmFriday9.00am - 1.15pmPlease note: this is a contract opportunity until May 2026 ***Do work that mattersAs the...

  • Customer Banking Specialist

    1 week ago

    Walcha, New South Wales, Australia Commonwealth Bank Full time $90,000 - $120,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (part time hours per weekMonday9.00am - 1.15pmTuesday9.00am - 1.15pmWednesday9.00am - 1.15pmThursday9.00am - 1.15pmFriday9.00am - 1.15pmPlease note: this is a contract opportunity until May 2026 ***Do work that mattersAs the...

  • Customer Insights Journey Specialist

    3 days ago

    Broadway, New South Wales, Australia The University Of Notre Dame Full time $80,000 - $120,000 per year

    Customer Insights Journey Specialist, IT Office- ND EngageSydney (Broadway) or Fremantle (WA) CampusFull-time opportunity, Fixed term contract (2 years)Friendly and collaborative environmentRewarding opportunityCompetitive Salary % SuperannuationAbout the universityThe University of Notre Dame Australia is a private Catholic University with over 1,000...

  • Customer Banking Specialist

    1 week ago

    Narrabri, New South Wales, Australia Commonwealth Bank - Retail Banking Services Full time $60,000 - $80,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster: Roster (part time hours per week Monday 9.00am - 1.15pm Tuesday 9.00am - 1.15pm Wednesday 9.00am - 1.15pm Thursday 9.00am - 1.15pm Friday 9.00am - 1.15pm ** Please note: this is a contract opportunity until May 2026 *** Do...

  • Customer Banking Specialist

    2 weeks ago

    Moree, New South Wales, Australia Commonwealth Bank - Retail Banking Services Full time $60,000 - $80,000 per year

    lease note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster: Roster - full time roster Monday, Tuesday, Thursday 8.45am - 5.00pm Wednesday, Friday 8.30am - 5.00pm Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking...

  • Customer Experience Officer

    2 weeks ago

    Windsor, New South Wales, Australia Careers at Council Full time $67,000 per year

    Windsor, New South WalesPart-timeDescription*Bepassionate. Be progressive. Hawkesbury City Council.*Part-TimeTemp role to March 2026Salary $67k per annum (pro rata)Fitness Passport Option + On-Site ParkingHawkesbury CityCouncil is the largest local government area in metropolitan NSW covering 2,800square kilometres, incorporating both urban and rural...

  • Customer Support Specialist

    4 days ago

    Sydney, New South Wales, , Australia Property Me Full time $60,000 - $90,000 per year

    Join the National Leader in Cloud Based Property ManagementPropertyMe is Australia's #1 property management platform with over 60% market share. PropertyMe is used by more than 35,000 real estate professionals to manage over 1. million properties.Join a growing team, in a growing business as we continue to consistently grow our core business and...