Customer Experience Specialist

2 days ago

Moore Park New South Wales, Australia Weploy Full time $60,000 - $90,000 per year
Customer Experience Specialist | Iconic Australian Furniture Brand
Benefits:
  • Competitive Pay: $32.66 per hour + superannuation
  • Full-Time Hours: 4–6 month casual contract, with potential for perm thereafter
  • Dynamic Roster: Rotating shifts between 8 AM – 8 PM, across Monday to Sunday.
  • Guaranteed full-time hours each week.
  • Vibrant Environment: Join our client's office in Moore Park Supacentre showroom — surrounded by great energy and inspiring design
  • Exclusive Discounts: Enjoy access to award-winning furniture and lifestyle products
  • Supportive Culture: Be part of a passionate, hands-on team that celebrates creativity, initiative, and collaboration
Our Client:

They're one of Australia's most loved furniture and lifestyle brands — known for creating comfortable, sustainable, and thoughtfully designed products that make a real difference in people's homes (and for the planet). We're looking for Retail Customer Experience Specialists to join their growing retail team at Moore Park Supacenter, Kensington NSW, where you'll help customers experience in-person.

The Role:
  • Represent a fun retail brand with energy, authenticity, and pride
  • Deliver outstanding face-to-face customer experiences that connect people to the brand story
  • Drive sales across our full product range — including items not on display
  • Manage daily operations, including opening/closing, stock control, and follow-ups
  • Keep the showroom immaculate and visually aligned with brand standards
  • Work collaboratively with other teams to ensure seamless customer experiences
  • Take on manual tasks like product demonstrations and light assembly
  • Maintain a safe and welcoming environment for customers and staff
The Details:
  • Location: Moore Park Supacentre, Cnr South Dowling St, Todman & Dacey Ave, Kensington NSW 2033
  • Ideal Start Date: Thursday, 23 October 2025
  • Ideal End Date: Thursday, 23 April 2026 (potential for perm thereafter)

  • Shift Hours: 8 AM – 8 PM (rotating roster, 7 days per week). Operating across:

  • 9-5.30pm Mon, Tues, Weds, Fri

  • 9-7pm Thurs
  • 9-5pm Sat
  • 10-5pm Sunday

  • Work Type: Full-time hours each week

  • 2-week training program: Monday to Friday, 9 AM – 5 PM

  • You'll gain hands-on experience and all the tools to become a confident Customer Experience Specialist
Who We're Looking For:
  • A positive, energetic people-person who loves delivering amazing service
  • Experience in retail or customer-facing roles (fashion or online retail experience a plus)
  • A team player who thrives in a hands-on, fast-paced environment
  • Someone who's proactive, detail-oriented, and adaptable
  • Confident representing a modern Australian brand and its values
  • A problem-solver who takes initiative to make processes better

If you're passionate about people, love great design, and want to work for a brand with heart — APPLY NOW — this is your chance to help shape the future of retail in Australia

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