Customer Experience Coordinator

1 day ago

South Brisbane, Australia Indigenous Workstars Full time

Create positive change in community

Five Bridges is an established organisation, born from a passion to assist local Aboriginal and Torres Strait Islander communities in a hand on, feet to the ground manner that will see our local communities flourish.

We are seeking an experienced and highly organised Customer Experience coordinator to provide support to our customers as part of our Workforce Australia specialist contract.

As a Customer Experience Coordinator lead from the front and provide exceptional customer service and administrative support to both our customers and the team.

**_ This is a Fulltime opportunity working Monday to Friday and reports to the Team Leader._**

The role acts as a concierge, engaging with customers to ensure a positive first impression while education the community on the benefits of employment services program through direct promotion and business development.
- Excellent customer service and interpersonal skills
- Monitor outcome performance to maximise the achievement of organisational and contractual KPIs, ensuring identified improvements/gaps are addressed with Leaders in a timely manner
- Proven experience in case management service delivery
- Highly developed administrative and organisational skills
- Ability to analyse job requirements and effectively support customers according to their needs
- Exceptional verbal and written communication skills and ability to adapt style to suit the audience
- Work collaboratively with Leaders and other relevant staff whilst providing clear communication, direction and feedback relating to outcome performance.
- Gather evidence to meet administration requirements
- Good problem solving skills and workplace initiative
- Organise daily schedules and appointments through internal and external programs
- High level of computer literacy
- Builds rapport easily and quickly
- Capability to interact with people from diverse backgrounds and cultures
- A self-motivated, enthusiastic, and reliable work style
- Previous experience in operating Federal Government Employment Systems.

About you:

- Current C Class Drivers Licence
- Valid Working with Children Blue Card or ability to obtain
- Ability to work sensitively and affectively with Aboriginal and Torres Strait Islander communities, their leaders, and Indigenous organisations, while respecting traditional culture, values and ways of doing business.
- Demonstrated ability to communicate, engage effectively and work together with Aboriginal and Torres Strait Islander people(s)
- "At Five Bridges, we are dedicated to providing our staff with a range of exceptional benefits."_
- Professional Growth
- Inclusive Environment
- Collaborative Culture
- Work-Life Balance
- Employee Wellbeing
- Innovative Atmosphere
- Community Impact

**Application requirements**:
Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.

  • International Import Export Operations Coordinator

    2 days ago

    Brisbane, Queensland, Australia beBeeAdministrative Coordinator Full time $80,000 - $84,771

    Key Responsibilities">Coordinate import and export shipments across multiple international markets.Liaise with freight forwarding partners to manage logistics and ensure timely delivery.Monitor and update ETA trackers and prepare basic operational reports.Ensure compliance with import/export regulations, biosecurity, and quarantine requirements.Support local...

  • Customer Experience Coordinator

    7 days ago

    Brisbane, Queensland, Australia beBeeServiceDelivery Full time $65,000 - $75,000

    This is a role for a highly organized and customer-focused individual to coordinate the end-to-end delivery of services for customers.Key ResponsibilitiesCoordinate with internal teams and external providers to ensure seamless service delivery.Manage timelines and installations to meet customer expectations and deliver exceptional results.Monitor delivery...

  • Customer Experience Coordinator

    24 hours ago

    Brisbane, Queensland, Australia beBeeExperience Full time $45,000 - $75,000

    Job OverviewWe are seeking a Customer Experience Coordinator to provide exceptional support to our clients.This is an entry-level position, working full-time in a dynamic environment.

  • Marketing & Customer Experience Coordinator

    1 week ago

    South Melbourne, Australia TMX Full time

    **About the Job** As a Communications and Customer Experience Coordinator, you will play a vital role in our marketing and communications efforts. By leveraging your passion for research and data, you will identify trends, develop compelling content, and support our marketing and customer experience strategies. This dynamic role offers the opportunity to...

  • Customer Experience Coordinator

    2 days ago

    Brisbane, Queensland, Australia Glenvill Pty Ltd Full time $90,000 - $120,000 per year

    Who is GlenvillAbout the businessOur founding brand, Glenvill Homes, has been at the forefront of Australian residential design for over six decades and we are proud to be Australia's most awarded builder.Since then the Glenvill Housing has grown into a dynamic, multi-faceted property business with  - Aplace by Glenvill (VIC /QLD), Glenvill Homes /...

  • Customer Experience Coordinator

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $55,000 - $85,000

    We are seeking an experienced customer service professional to support our team as a Clinic Coordinator.About the RoleThis is a pivotal position that contributes significantly to clinic performance and enhances our customers' experience by providing exceptional hearing health care outcomes.The successful candidate will collaborate with clinicians and hearing...

  • Customer Experience Coordinator

    2 days ago

    Brisbane, Queensland, Australia Hyne & Son Pty Ltd Full time $60,000 - $80,000 per year

    About us Hyne Group is a collective of industry-leading businesses operating across Australia and New Zealand, with a history spanning over 140 years. From its beginnings as a sawmill on the Mary River, Hyne Group has grown into a pioneer of sustainable timber product manufacturing. The Hyne Group is supported by its partnership with global timber...

  • Administrative Coordinator

    6 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $80,000 - $94,000

    About Our OpportunityWe are seeking a highly skilled professional to fill a unique role that combines customer service, administration, and coordination.Key Responsibilities:Manage a portfolio of customers from pre-site through to settlementLiaise with internal departments to ensure a smooth and timely construction processPrepare documentation and approvals...

  • Client Experience Coordinator

    2 days ago

    South Melbourne, Australia ACS Property Services Full time

    **Are you passionate, dedicated to customer satisfaction, and eager to be part of a dynamic team?** **About us** **ACS Property Services** is a leading cleaning service provider across Australia, committed to excellence. Founded in 2007, our national footprint now spans 1000+ client sites and employs over 800 staff. Our company values revolve around being...

  • Customer Experience Coordinator

    3 days ago

    Port of Brisbane, Australia Hyne Timber Full time

    ADMIN / SECRETARIAL / OFFICE SUPPORT ADMINISTRATION PORT OF BRISBANE PERMANENT / FULL TIME 11/8/2025 Port of Brisbane - Full-Time, Permanent - Monday to Friday On-site - 38 hours per week - flexibility available between 7am - 5pm Work with a dedicated team committed to proactive communication ABOUT US Hyne Group is a collective of industry-leading businesses...