Customer Experience Coordinator

1 week ago

South Brisbane, Australia Indigenous Workstars Full time

Create positive change in community Five Bridges is an established organisation, born from a passion to assist local Aboriginal and Torres Strait Islander communities in a hand on, feet to the ground manner that will see our local communities flourish. We are seeking an experienced and highly organised Customer Experience coordinator to provide support to our customers as part of our Workforce Australia specialist contract. As a Customer Experience Coordinator lead from the front and provide exceptional customer service and administrative support to both our customers and the team. **_ This is a Fulltime opportunity working Monday to Friday and reports to the Team Leader._** The role acts as a concierge, engaging with customers to ensure a positive first impression while education the community on the benefits of employment services program through direct promotion and business development. - Excellent customer service and interpersonal skills - Monitor outcome performance to maximise the achievement of organisational and contractual KPIs, ensuring identified improvements/gaps are addressed with Leaders in a timely manner - Proven experience in case management service delivery - Highly developed administrative and organisational skills - Ability to analyse job requirements and effectively support customers according to their needs - Exceptional verbal and written communication skills and ability to adapt style to suit the audience - Work collaboratively with Leaders and other relevant staff whilst providing clear communication, direction and feedback relating to outcome performance. - Gather evidence to meet administration requirements - Good problem solving skills and workplace initiative - Organise daily schedules and appointments through internal and external programs - High level of computer literacy - Builds rapport easily and quickly - Capability to interact with people from diverse backgrounds and cultures - A self-motivated, enthusiastic, and reliable work style - Previous experience in operating Federal Government Employment Systems. About you: - Current C Class Drivers Licence - Valid Working with Children Blue Card or ability to obtain - Ability to work sensitively and affectively with Aboriginal and Torres Strait Islander communities, their leaders, and Indigenous organisations, while respecting traditional culture, values and ways of doing business. - Demonstrated ability to communicate, engage effectively and work together with Aboriginal and Torres Strait Islander people(s) - "At Five Bridges, we are dedicated to providing our staff with a range of exceptional benefits."_ - Professional Growth - Inclusive Environment - Collaborative Culture - Work-Life Balance - Employee Wellbeing - Innovative Atmosphere - Community Impact **Application requirements**: Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.

  • Customer Experience Coordinator

    2 days ago

    Brisbane, Australia Hyne Timber Full time

    TRANSPORT / LOGISTICS / DRIVERS ADMINISTRATION BRISBANE PORT OF BRISBANE PERMANENT / FULL TIME 15/10/2025 Port of Brisbane - Full-Time, Permanent - Monday to Friday Work with a supportive, customer-focused team that values safety and growth On-site - 38 hours per week - flexibility available between 7am - 5pm ABOUT US Hyne Group is a collective of...

  • Customer Experience Coordinator

    7 hours ago

    Brisbane, Australia Big Ass Fans Full time

    **We are Big Ass Fans. Fun name, serious business. We design, manufacture and sell those awesome fans you see on The Block, Grand Designs, in airports, shopping centres, industrial warehouses, restaurants and more!** **Are you**: - Motivated to succeed and passionate about what you do? - Excited about innovation, expansion and fast-paced growth...

  • Customer Experience Coordinator

    2 days ago

    Brisbane, Australia Big Ass Fans Full time

    **We are Big Ass Fans. Fun name, serious business. We design, manufacture and sell those awesome fans you see on The Block, Grand Designs, in airports, shopping centres, industrial warehouses, restaurants and more!** **Are you**: - Motivated to succeed and passionate about what you do? - Excited about innovation, expansion and fast-paced growth...

  • Customer Experience Coordinator

    2 days ago

    Brisbane, Australia CoAct Full time

    **Introduction**: CoAct is a non-profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. Our team shares a common passion for making a positive impact and giving back to society. Our organisational culture revolves around purpose-driven work, strong employee engagement, and a...

  • Customer Experience Coordinator

    2 days ago

    Port of Brisbane QLD, Australia HYNE TIMBER Full time $60,000 - $80,000 per year

    Port of Brisbane - Full-Time, Permanent - Monday to FridayWork with a supportive, customer-focused team that values safety and growthOn-site - 38 hours per week - flexibility available between 7am - 5pmAbout us Hyne Group is a collective of industry-leading businesses operating across Australia and New Zealand, with a history spanning over 140 years. From...

  • Customer Experience Coordinator

    2 weeks ago

    Port of Brisbane, Australia Hyne Timber Full time

    ADMIN / SECRETARIAL / OFFICE SUPPORT ADMINISTRATION PORT OF BRISBANE PERMANENT / FULL TIME 11/8/2025 Port of Brisbane - Full-Time, Permanent - Monday to Friday On-site - 38 hours per week - flexibility available between 7am - 5pm Work with a dedicated team committed to proactive communication ABOUT US Hyne Group is a collective of industry-leading businesses...

  • Customer Experience Coordinator

    4 days ago

    Port of Brisbane, Australia Hyne Timber Full time

    ADMIN / SECRETARIAL / OFFICE SUPPORT ADMINISTRATION PORT OF BRISBANE PERMANENT / FULL TIME 21/7/2025 Port of Brisbane - Full-Time, Permanent - Monday to Friday On site - Hours between 7:00am - 5:00pm Work with a dedicated team committed to proactive communication ABOUT US Hyne Group is a collective of industry-leading businesses operating across Australia...

  • Customer Experience Coordinator

    2 weeks ago

    Brisbane, Australia CoAct Full time

    **Introduction**: CoAct is a Not-for-Profit organisation. We operate solely for community benefit and invest over 90% of all revenue back into the same communities in which services are delivered. Working together with our Service Partners, we strive to make a difference in the lives of everyday Australians through employment services and community...

  • Customer Experience Activations Coordinator

    1 week ago

    Brisbane, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...

  • Customer Experience Coordinator

    2 days ago

    Dudley Park, South Australia Puratap Full time $60,000 - $80,000 per year

    Elevate Your Career in Customer Service Excellence with PuratapBe part of a supportive and progressive teamWork with a market leader in water purificationJoin a business with over 300,000 happy customersBenefit from career development opportunitiesHelp us share our vision of Customer Service ExcellenceThis is an exciting opportunity for a results-oriented...