IT End User Support Administrator

2 weeks ago

Melbourne, Victoria, Australia Peninsula Health Full time $90,000 - $120,000 per year
  • Exciting opportunity to be part of the Frankston Hospital Redevelopment
  • Full Time Limited Term position until February 2026
  • Grade 4 HS4 classification*

Who We Are and What We Stand For

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.  

In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health. 

What You Will Be Doing

The role assists clinicians and other hospital staff to meet their goals in delivery of patient care by supporting and delivering PC, network and telephony infrastructure, applications and related technology (End user services) within a Healthcare setting. This includes the installation, maintenance, and testing of computer systems and peripherals, asset inventory management, preparation, delivery and installation of new computers and peripherals all within established standards and guidelines. Activities require interaction with application software, operating systems, hardware and peripherals to diagnose and resolve unique, non-recurring problems. This position works closely with the Service Desk team, IT Operations team, and other End User Support staff to enable timely resolution of support requests.

Please see the Position Description  for further details

What You NeedWe anticipate you will have:

  • Extensive knowledge and experience with Microsoft Windows Operating Systems
  • Excellent knowledge and experience of Microsoft Office product suite (including 365) and desktop applications software
  • Experience with device fleet management technologies – SCCM, MDM
  • Extensive knowledge of Computer Hardware including imaging, setup and maintenance
  • Experience working in an ITIL based service delivery environment

What Next

If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition Team on option 1)

For role specific information contact Dave Magill on

The role ceases advertising on 30 August 2025.

Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible. 

Additional Requirements

Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with disabilities.   

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:  

*Please refer to the Health and Allied Services, Managers and Administrative Workers salary circular for salary range. Sub-grading will be based on years of experience.

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations. 

Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.

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