User Experience Designer

4 days ago

Melbourne, Victoria, Australia Exclaim IT Full time $120,000 - $140,000 per year

About the role

We are seeking experienced User Experience (UX) Designers to contribute to the transformation of critical national systems for our federal government client.

Must have Baseline or higher security clearance and experience working with Figma.

Location:
Melbourne, Canberra, Brisbane.

Key responsibilities

  • Lead user experience design activities across the delivery lifecycle (pre-discovery, discovery, design and delivery) within a multi-disciplinary Agile team.
  • Facilitate co-design workshops and interviews with system owners, business units, and end-users.
  • Develop user interface designs, wireframes, functional specifications, and interactive prototypes.
  • Conduct user research and usability testing, documenting findings and presenting concepts to stakeholders.
  • Promote user-centred design practices and demonstrate creativity in interaction design.
  • Contribute to and enhance the existing design system
  • Collaborate with Agile Coaches, Service Designers, and other team members to improve delivery outcomes.
  • Identify opportunities for process and technology improvements.
  • Foster a productive and collaborative working environment with business areas and stakeholders.
  • Undertake additional duties as required.

Highly desirable criteria

  • Experience working within large-scale digital transformation program.
  • Previous involvement in government or public sector projects.
  • Demonstrated ability to balance user-centred design with legislative and compliance requirements.

Desirable criteria

  • Familiarity with election systems, legislative environments, or other highly regulated industries.
  • Experience contributing to or evolving design systems.
  • Exposure to business process re-engineering and data management projects.

Skills and experience

  • Minimum of 5 years' experience in UX/UI design or a similar role.
  • Proven ability to work autonomously as well as collaboratively within multi-disciplinary teams.
  • Strong track record in user testing/usability testing, with solid knowledge of digital trends, tools, and technologies.
  • Proficiency with Figma, Miro, and Adobe Creative Cloud.
  • Strong conceptual, interaction, and information design skills.
  • Excellent communication, creativity, flexibility, and energy.

Benefits

  • Opportunity to work on a high-profile transformation program with national impact.
  • Collaborative, Agile work environment with exposure to cutting-edge design practices.
  • Flexibility to work remotely, with occasional travel to Canberra (1–2 times per quarter) for onboarding, planning, or training.
  • Be part of a team modernising critical digital services that support the integrity of democratic processes.

Contact details

For a confidential chat, please contact Raisa on or via email at - and we would be more than happy to provide you with additional information and assist in the application process.

Please note that a National Police Check might be required as part of pre-employment screening.

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