Senior Sales Representative

Who are we

We empower students and their studies by providing an ecosystem of highly effective tutoring, resources and support. We run weekly small-group tutoring sessions, presented by young and experienced tutors that teach in a simple, intuitive and engaging way. We also supplement these sessions with weekly workshops, complimentary 1-on-1 support and a learning portal with a comprehensive suite of resources and practice material to help students master their subjects.

Over 6,000 students and 150+ team members have joined Contour since our founding in the beginning of 2020. Our growth is a testament to our dedication in providing ALL our students and parents with a premium learning experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their personal goals, and achieve success in their school assessments and exams. We've been listed three years in a row as one of the Fastest Growing Startups by the Australian Financial Review, and we're continuing to multiply year over year

It's our vision to reshape education, starting with tutoring.

What you'll do

As a Senior Sales Representative at Contour Education, you'll thrive in a high-volume, outbound sales environment primarily handling warm and hot leads. The role centers on sales calls, prospect nurturing, and achieving KPIs tailored to both individual capability and team goals, with high performers earning substantial commissions. 

• Lead Inbound & Outbound Conversations: Handle a mix of B2C outbound calls and inbound enquiries to help parents and students understand our offerings and book free trials.
• Convert Interest to Enrolments: Guide prospective families from initial contact through the enrolment process, using your expertise to address concerns and communicate the value of our programs.
• Own the Sales Pipeline: Actively manage follow-ups, nurture leads, and consistently hit (and exceed) your enrolment targets.
• Share Feedback & Ideas: Contribute to team strategy with insights that improve conversion rates and customer experience.
• Mentor Potential: Demonstrate a growing interest in leadership—this role offers a clear pathway to becoming a Team Leader within our Sales function.

Working hours span weekdays from 12:00 PM to 9:00 PM and weekends from 9:00 AM to 5:00 PM. Ongoing professional development is supported and high achievers may progress into Team Leader roles as opportunities arise.

Skill Requirements

 Honesty and Integrity
 Passion for Sales
 High Level of Empathy & Drive for Results
 Energy and Enthusiasm
 Excellent Communication Skills
 Independence & Proactiveness
 Willing to Listen, Learn & Lead
Intelligence & Creativity

Experience Requirements

• Completed VCE with strong academic performance
• Minimum 2-3 years of experience in direct Sales roles (call centre, inside sales, gym sales, or similar)
• Bachelor's degree (or currently studying) in Business, Commerce, or a related field
• Understanding of the sales funnel, buyer psychology, and persuasive communication to drive trial-to-enrolment conversions

Personal Requirements

• Passionate and Engaged (we want you to be able to vibe with students and peers on campus)
• Leadership-Ready - Interested in becoming a team leader—comfortable mentoring others, contributing to process improvements, and leading by example.
• Long-Term Mindset & Vision (if you're selected, we'd like you to come for the ride for as long as you can)
• Genuine Desire to Help Students & Parents (it's our goal to help students achieve their potential at Contour, and we want their out-of-class experiences such as sales to be as smooth as possible)
• Full Academic Year Commitment (e.g. no overseas exchange trips for 8 weeks :()
• Ability to Commit to 30 Hours minimum (e.g. can't constantly reschedule or miss work)
• Travel to Melbourne CBD
• Sign an NDA (e.g. can't distribute our resources/company info to others)
• Past VCE Graduate (we still accept applications from non-VCE graduates in exceptional circumstances)
• Bi-lingual - able to speak a second language (desirable not essential)

Benefits

• Above market rate compensation.
• Significant improvement in public speaking, team, and leadership skills (and you get paid for it).
• Access to generous learning, wellness and entertainment perks
• Personalised mentorship, training and feedback to improve your sales and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school).
• Opportunities for career growth and long-term opportunities in a rapidly growing education company.

This role is advertised as full-time but we are open to offering part-time hours. A minimum 30 hours per week of commitment is required.