Parts Interpreter

2 weeks ago

Wagga Wagga Riverina, Australia OneAg Full time $60,000 - $80,000 per year

About us

At OneAg (formerly Vantage Australia), your local precision agriculture expert, we help our customers seamlessly integrate machinery and ag technologies to enhance complex farming operations. We use precision ag products from trusted brands like PTx Trimble to create solutions that benefit growers by improving efficiency, sustainability and profitability.

About the role

We are currently seeking a full-time Parts Interpreter to join our team in Mulwala, who will play a pivotal role in delivering exceptional customer service by accurately identifying, sourcing, and supplying parts to both internal and external customers. With a strong focus on building positive, solution-oriented relationships, this position supports business growth by driving revenue through service excellence and product expertise.

This is more than just a frontline role — it is a key foundation for long-term career development, offering a clear pathway to leadership opportunities and future store management.

Key responsibilities will include:

  • Provide prompt, courteous, and knowledgeable assistance to customers in person, over the phone, and via email
  • Accurately interpret customer requirements and identify the correct parts using electronic systems and catalogs
  • Proactively upsell and recommend complementary products or services to enhance customer satisfaction and increase sales
  • Maintain up-to-date product knowledge to offer expert advice and tailored solutions
  • Collaborate closely with workshop, service, and sales teams to ensure seamless parts supply and workflow support
  • Contribute to meeting and exceeding sales targets and revenue goals through proactive customer engagement
  • Ensure inventory accuracy and assist with stock control and ordering
  • Assist with inventory accuracy, stock control, and ordering to ensure optimal availability

About you

The successful applicant will be highly motivated, have a professional approach to all tasks at hand and have an interest in the precision agriculture industry. Customer service is a key value of our operations and as such OneAg places great emphasis on this for all employees.

Preference will be given to applicants who possess the following:

  • Excellent communication and interpersonal skills
  • High attention to detail and commitment to accuracy
  • Sales-oriented mindset with a passion for delivering outstanding service
  • Strong organisational skills with the ability to work in a dynamic team environment
  • Motivation to grow within the business, with a clear path toward supervisory and store management roles

Why choose us?

We are a long-established company made up of people with widely varying skill sets, interests and cultural backgrounds – what we share is a pride in what we do and a genuine respect for each other. We offer long-term careers with unlimited learning opportunities (we want to help you grow) and the potential for relocation and diversification across our group of companies.

To apply, please submit your current CV and a short cover letter detailing your interest in the role. We look forward to hearing from you.

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