Parent Pathways Mentor

The Personnel Group is a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to include Employment, Health, Training, and Community support through a wraparound model. Operating under sub-brands like MP Recruitment and Aspire Support Services, it serves metro, regional, and rural areas. Despite its growth, The Personnel Group remains committed to its founding values of relationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.

Are you passionate about supporting families and helping individuals reach their potential? We're looking for a dedicated Parent Pathways Mentor to work alongside parents, guiding and motivating them as they set and pursue goals in employment or education. In this dynamic role, you'll provide tailored support and encouragement, helping parents build confidence and take meaningful steps toward a brighter future.

This is a part-time position (30–32 hours per week across four days), offering flexibility to suit your lifestyle. Two of these days will be outreach days, scheduled from 8:30am to 5:00pm with a 30-minute lunch break. Based in Deniliquin, the role includes outreach travel to Balranald, Finley, Corowa, and Moama/Barham, with a fleet car provided for the outreach travel.

Responsibilities of the role:

• Conduct initial meetings with participants to give them a positive start in the program.
• Make sure participants know they will work on important social, learning, and job-related activities during their time in the program.
• Help participants reach the goals set in their plan.
• Know about community services and referrals, document and follow up on referrals, and regularly get feedback on these services.
• Maintain key communication activities to ensure referrals meet the program's needs.

Qualifications and experience:

• Minimum Certificate IV in Community Services, Career Development or similar qualification is highly advantageous
• Proven experience in mentoring, coaching, or providing support services, especially for working parents, carer's, or students.
• Strong verbal and written communication skills, with the ability to build rapport and trust with diverse participants.
• Advanced computer literacy, including proficiency in Microsoft Office suites and other government programs.
• Sensitivity to and understanding of participants' diverse cultural backgrounds and experiences.
• Knowledge of community resources and services available to parents and carer's such as childcare, housing, and financial aid.
• Ability to interpret various guidelines and work within established frameworks.
• Highly motivated to achieve employment and training outcomes for participants, as well as organizational performance and KPI goals

Why work with us?

At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.

Working at the Personnel group you will enjoy the following benefits:

• Dedicated Induction and Onboarding time
• Flexible work options
• Major retailer discounts
• Health insurance and household expense benefits
• Health and Wellbeing app
• Not-for-profit salary packaging
• Birthday leave (Conditions apply)
• Smartphone and laptop provided
• Relocation opportunities: City, Sea, Mountains, Country
• Accredited training opportunities
• Employee Assistance Program: career, family, financial, and health counselling

Application Process: To apply, submit your resume, evidence of relevant qualifications and a cover letter detailing your interest and suitability. Applications close on [Insert Date]. Shortlisted candidates will be contacted for pre-screening and possibly formal interviews before the closing date.

Additional Information: Preferred candidates must complete an online psychometric assessment and compliance checks, including NDIS workers clearance, National Police, and Working with Children checks. A driver's licence is essential. For a position description or more information about the role, please email our People and Culture team on

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.