Parent Pathways Mentor

The Personnel Group is a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to include Employment, Health, Training, and Community support through a wraparound model. Operating under sub-brands like MP Recruitment and Aspire Support Services, it serves metro, regional, and rural areas. Despite its growth, The Personnel Group remains committed to its founding values of relationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.

Your role as a Parent Pathways Mentor

As a Parent Pathways Mentor, you will work alongside parents to set individual goals towards future employment or education. You will be successful in engaging parents, providing motivation, guidance and support assisting them on the pathway to achieving their goals. Ideally this is a full time position, However, flexibility can be given to suit personal circumstances. This is a part time role of 30 hours per week ( Monday, Tuesday, Thursday, Friday) is based in Wagga Wagga with some outreach required.

Responsibilities of the role:

• Conduct initial meetings with participants to give them a positive start in the program.
• Make sure participants know they will work on important social, learning, and job-related activities during their time in the program.
• Help participants reach the goals set in their plan.
• Know about community services and referrals, document and follow up on referrals, and regularly get feedback on these services.
• Maintain key communication activities to ensure referrals meet the program's needs.

Who are we looking for?

In order to be successful in this role, we are looking for a particular skillset, this doesn't have to be in a professional capacity, we welcome experience in all forms. What will make you successful are the following skills and attributes:

• Minimum Certificate IV in Community Services, Career Development or similar qualification is highly advantageous
• Proven experience in mentoring, coaching, or providing support services, especially for working parents, carers, or students.
• Strong verbal and written communication skills, with the ability to build rapport and trust with diverse participants.
• Advanced computer literacy, including proficiency in Microsoft Office suites and other government programs.
• Sensitivity to and understanding of participants' diverse cultural backgrounds and experiences.
• Knowledge of community resources and services available to parents and carers, such as childcare, housing, and financial aid.
• Ability to interpret various guidelines and work within established frameworks.
• Highly motivated to achieve employment and training outcomes for participants, as well as organizational performance and KPI goals

Why work for us?

At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.

Working at the Personnel group you will enjoy the following benefits:

• Dedicated Induction and Onboarding time
• Flexible work options
• Major retailer discounts
• Health insurance and household expense benefits
• Health and Wellbeing app
• Not-for-profit salary packaging
• Birthday leave ( conditions apply)
• Smartphone and laptop provided
• Relocation opportunities: City, Sea, Mountains, Country
• Accredited training opportunities
• Employee Assistance Program: career, family, financial, and health counselling

Additional Information: Preferred candidates will be required to provide or undertake compliance checks, including NDIS workers, National Police, and Working with Children checks. A driver's licence ( provisional or full) is essential for this role.

Application Process: To apply, submit your resume and a cover letter detailing your interest and suitability. Applications close on 21st September 2025. Shortlisted candidates will be contacted for pre-screening and possibly formal interviews before the closing date.

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.