Systems Administrator
1 week ago
**Your key accountabilities:
The core capability requirements for this role are:
Prioritise, diagnose, and investigate causes of incidents and resolve issues within a complex technological environment.
Contributes to maintenance and installation. Monitors and reports on infrastructure performance to enable service delivery. Resolves issues or refers to others for assistance.
Contributes with the identification, assessment and briefing to staff and management of new and emerging software technologies, products, methods, techniques, and services.
Assist with introduction and use of technologies, methodologies, tools, and services to match overall current and future business requirements.
Engage with vendors, other business units and management to contribute successful working relationships that enhance the effective management of the Data Centre environment.
Documentation of the storage and server environments and related systems, formulation of procedures and support material to assist in efficient and effective Data Centre operations.
Role Requirements:
Technical/ Operational/ Educational experience:
Highly Desirable
Min 2 years' experience with enterprise environment both Windows OS and VMWare.
Min 2 years' experience with enterprise grade Hardware: Servers, NAS/SAN, HCI Infrastructure.
Exceptional customer service skills.
Desirable skills/requirements
Scripting (PowerShell)
Cloud hosting operations support (Azure, AWS)
Strong understanding of the IT&T industry, as well as technology trends and related practices
ITIL v3/v4 qualification.
Basic network experience - administration - basic switches, router, and firewalls (cisco nice to have).
SFIA Skills
The following technical criteria reflect relevant professional skills and competencies from the Skills Framework for the Information Age (SFIA) Framework relevant to this role:
Level: 3
Skill Code(s)
ITOP - IT infrastructure
CSMG: Customer service support
SYSP: System software
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.**
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