Enterprise Client Partner

*We are open to this role being based in Sydney or Melbourne*

At Ideally, we're not just building a product. We're disrupting an industry.

Our platform helps brands, marketers, insights, product, and innovation teams bring the voice of the consumer into the earliest stages of their ideas, building confidence and momentum in their work.

We are at the forefront of the democratisation of insight, by enabling quick testing and iteration, we empower brands to move faster, reduce risk, and deliver ideas with impact.

Some of our 100+ clients include brands like Telstra, Bupa, Optus, ASB Bank, Google, Afterpay, Pepsi, and Asahi. We're proud to be one of New Zealand's fastest-growing start-ups, recently named Marketing Technology of the Year by both Mumbrella and B&T.

With offices in Auckland, Sydney, and Melbourne and plans for the US and APAC later this year—we're on a mission to make Ideally global. And we're just getting started.

The Difference You'll Make

At Ideally, you'll step into a high-growth SaaS business that's transforming market research and consumer insights by making them accessible across entire organisations, driving true consumer centricity.

We're looking for someone to build out our Enterprise offering for mass-market customer service businesses. This includes banking, telecommunications, insurance, QSRs, and superannuation. Your role will be to drive the strategic direction of this offering through growth. Initially focused on Australia and New Zealand, this role will lay the foundation for global expansion.

We have two major goals:

• Go deep and wide into key accounts to drive revenue and build relationships. In the short term, this means generating revenue from key clients; in the long term, it helps us build deeper industry knowledge.
• Drive new customer acquisition (new logos). We have access to most businesses in New Zealand and Australia. We need to proactively turn them into customers at scale.

To succeed, we need to speak the language of Chief Marketing Officers, Chief Customer Officers, and Heads of Insights & Innovation. You need to understand enterprise businesses, their challenges, structures, and what drives decision making. It's critical that you can navigate organisational barriers, decode decision-makers' KPIs, and understand how budgets are allocated.

Your Core Responsibilities

• Build deep relationships with our top 10 strategic customers
  
• Develop a consultative selling approach, identifying strategic opportunities to use Ideally's platform to drive ideas and innovation.
• Act as a strategic advisor on the role of consumer insights and why understanding consumers at scale is invaluable.
• Collaborate with Customer Success and Research teams to strengthen existing relationships.
• Support Marketing & Content by bringing your expertise to the forefront.
• Connect clients and agencies in meaningful ways through Ideally to foster long term, sticky relationships.
• Contribute to playbooks for consultative selling in key industry verticals.
• Elevate our clients' success, positioning Ideally as an institution for the curious and making insights an essential part of the ideation process.
• Build a public profile and work towards becoming a thought leader in the space.

The Ideal Candidate

You have a strategic mindset, executive presence, a strong sales instinct, and natural networking skills. You're innately curious, thrive in high growth environments, and know how to build, scale, and deepen enterprise relationships.

This may include, but is not limited to:

• Strategic Insight Experts – who have worked within or alongside these organisations and wants to be on the front line of evolving face of research.
• Seasoned Marketing Directors – who know everything there is to know about Institutional organisations and navigating them, but have a desire for change and to be on the forefront of evolving technology.
• Agency and Consultant leaders – who are the best of the best strategically and in alignment with clients and understand their business.
• Platform and media owner sales experts – who can build technology led relationships at scale with c level Enterprise clients i.e if you have been at Sales Force/Adobe, Meta, Tik Tok, Canva, Linkedin and you are over bureaucracy.

Why join us?

Scale with Impact: Be part of Ideally's incredible growth trajectory, recently named one of NZ's fastest growing SaaS companies and winner of two marketing technology awards in 2024.

Lead Innovation: Build a research platform that empowers brand marketers, agencies and insight teams, and rivals industry giants.

Growth Environment: Join a dynamic team where your contributions directly influence success – we strongly believe your growth is our growth.

Something Extra: Enjoy additional perks including Ideally's gifted day-off on your Birthday, competitive salaries for the startup landscape with generous ESOP included, and access to global collaboration hubs across AU and NZ.

Celebrate Success: Join a team that values recognition, collaboration and having fun along the way

Make your mark

Excited to shape the future of a high-growth SaaS company and drive bold marketing strategies? Apply now and join us

We're an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where everyone can thrive. So if you're passionate about innovation, storytelling, and building something extraordinary – we can't wait to meet you.