Injury Management and Worker Compensation Manager

4 days ago

Sydney, New South Wales, Australia The Safe Step Full time $120,000 - $180,000 per year

Our client is seeking an experienced Injury Management and Workers Compensation Manager to lead the delivery of workers compensation and claims management strategies across their NSW operations. With a workforce of 1,500 people and multiple sites in Sydney and regional NSW, this is a significant leadership opportunity to drive effective claims management, support safe return to work outcomes, and ensure compliance with legislative requirements.

About the Role

The Injury Management and Workers Compensation Manager will:

  • Manage and oversee all workers compensation claims across NSW, ensuring fair, timely and accurate outcomes.
  • Partner with the external provider to implement best practice injury management strategies and build capability in return to work processes.
  • Establish and maintain strong relationships with insurers, brokers, rehabilitation providers and legal advisors to optimise outcomes and reduce costs.
  • Monitor trends in workers compensation and workplace injuries, identify risks, and develop proactive strategies to reduce claim frequency and costs.
  • Provide strategic advice and reporting to senior leadership on claim performance, injury trends and financial impacts.
  • Lead training and coaching for managers and supervisors to strengthen knowledge of injury management and workers compensation responsibilities.
  • Drive continuous improvement initiatives that contribute to a safe, supportive and sustainable workplace culture.

About You

The ideal candidate will bring:

  • Tertiary qualifications and significant experience in workers compensation and injury management.
  • Proven expertise in managing complex claims and working across multiple sites.
  • Strong knowledge of workers compensation legislation in NSW, and practical experience applying it in large organisations.
  • Demonstrated success in developing strategies that reduce claim costs and improve return to work outcomes.
  • Excellent communication, leadership and influencing skills, with the ability to work effectively with a wide range of stakeholders.
  • A professional, empathetic and solutions-focused approach to supporting injured workers and the business.

The Opportunity

This is a rare chance to step into a highly visible role within a well-established organisation that values the health, safety and wellbeing of its people. The position offers the opportunity to shape strategy, influence outcomes, and make a genuine impact across a diverse workforce.

  • Great flexibility and work-life balance
  • Hybrid work arrangements available

Candidates must hold full Australian working rights to be considered.

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