Workers Compensation RTW Outcomes Advisor

• Utilise your extensive Workers Compensation and Strategic Case management experience to improve RTW outcomes across the business
• New and diverse role working across a large and established national client base, with constant flow of new work.
• Hybrid work opportunity / Great culture/ Excellent salary.

Are you seeking a role that is different to a typical recruitment consultant role?

Are you passionate about helping people get back to work safely and shaping the way organisations manage their workers compensation and injury management strategies? We are looking for a dedicated Workers Compensation RTW Outcomes Advisor to join our growing team and provide high-level expertise, advice, and support to clients across Australia. This role will give you the opportunity to work at both a strategic and operational level, making a real difference in the lives of injured workers while adding value to some of Australia's most recognised businesses.

About Career Management Services:

Career Management Services is an Australian owned organisation that is passionate about helping people to achieve their career goals, dreams, and ambitions. At Career Management Services, we really care about our team, our culture, our candidates, and our clients. We have a commitment to making a positive difference to our candidates, clients and our teams' lives.

The Role:

This exciting opportunity will suit someone who enjoys building relationships with our team, employers, insurers, and our candidates. You will have a consultative approach to business and a passion for achieving better outcomes..

Your responsibilities will include:

• Making recommendations on key strategies, plans and working with their workers to help improve RTW outcomes and case management strategies.
• Leading the delivery and evaluation of pilot programs across multiple client sites.
• Conducting in-depth case reviews and audits to identify opportunities for improvement.
• Working closely with clients, insurers, and claims teams to develop solutions
• Partnering with senior leaders to provide expert advice and insights into workers compensation legislation, compliance, and best practice.
• Mentoring and upskilling internal staff, as well as delivering training to client teams to strengthen knowledge and capability.
• Staying ahead of industry trends, legislation changes, and innovations to ensure clients are supported with the most current strategies.
• Assisting in reviewing client portfolios, cases and auditing claims.

About you:

Significant experience in workers compensation, injury management, or claims consulting.

• A deep understanding of workers compensation legislation and compliance across multiple jurisdictions.
• Proven success in managing projects, pilots, or RTW programs, with the ability to evaluate and improve outcomes.
• Strong communication, negotiation, and stakeholder engagement skills, with confidence in working at senior levels.
• A collaborative approach, with the ability to influence and guide both clients and internal teams.
• Passion for driving better outcomes for injured workers and for creating lasting, positive change for organisations.

• Strong attention to details able to review and build reports for internal and external clients.

• 5+ years' experience within a workers compensation role advisory;

• Qualifications in Psychology, Injury Management, Return to Work or WHS essential;
• Experience in complex workers compensation management including premium placement, review and analysis
• Broad knowledge and understanding of WHS and workers compensation (State based legislation and practical application);
• Demonstrated understanding of SIRA Guidelines, including all other state equivalents.
• You will have a proven ability to build rapport easily, have a consultative style, with excellent listening and influencing skills. You will possess exceptional communication skills both verbal and written and thrive on seeing people achieve their dream jobs

What we offer:

• A flexible working environment, with opportunities to influence and shape pilots and portfolios across the business.
• The chance to influence strategy and outcomes on a broad scale.
• The ability to work with diverse industries and stakeholders, adding variety and challenge to your role at Career Management Services, we are a dedicated and passionate team, committed to making a difference. We foster an environment and culture that believes in lifelong learning, improvement, growth, and innovation. Joining our team will mean that you will be part of a culture that values what they do and empowers others to make the most of their opportunities.  At CMS, we are dedicated to investing in our team members' success. You'll have access to ongoing professional development, training, mentorship, and tailored support to help you unlock your full potential and advance your career. Join us and take the next step in achieving your goals with a company that's committed to your growth.

If you would like to understand more about the role, please email