IT Support Officer

1 week ago

Greater Melbourne Area, Australia Herron Todd White Full time $90,000 - $120,000 per year

We are looking for an
IT Support Officer
to join our Melbourne team.

This role will support and resolve IT issues, maximizing system availability and customer service. Ensuring that the availability of the systems is maximized and a high level of customer service is provided.

  • Melbourne, Location [Collins St Office]
  • Hybrid Working Arrangement

Who are we?

Herron Todd White (HTW), Australia's largest independent property valuation and advisory firm, is experiencing significant growth.

With over 55 years of experience and a recent partnership with Quadrant Private Equity, HTW leverages a network of 800+ professionals nationwide to offer trusted insights, combining local expertise with national reach for confident property decisions.

This varied role looks after:

IT Helpdesk Support & Project Work:

  • Handle user administration.
  • Resolve national Helpdesk tasks within Service Level.
  • Support job management system issues.
  • Monitor and maintain IT assets (hardware/software).

Systems Maintenance:

  • Minimize system downtime, especially for the job management system.
  • Maintain the communications room and secure device assets.
  • Manage and implement changes to printers, VoIP, and Google Workspace.

Security Administration:

  • Manage user accounts and SSO issues.
  • Configure Windows and Linux laptops.
  • Apply security standards to devices.

What you'll bring:

  • Minimum 2+ years of experience in IT Support - Hardware and Software
  • Related degree qualified in an IT related discipline
  • Highly organised, efficient, and detail-oriented
  • Customer focus, operational decision making, program and project management

Why Join Us?

  • Ongoing professional development and support
  • A genuinely passionate, collaborative team by your side
  • Greenfields opportunity from Herron Todd White's Quadrant Private Equity partnership

This is your opportunity to work with Herron Todd White during an exciting phase of growth.

Apply now
to start your next chapter with Herron Todd White.

Questions?
Reach out to our
Talent & Careers Partner, Nicola Lee –

Our Values
- Collegiality | Professionalism | Innovation | Fairness & Equity | Accountability

All successful candidates are required to complete pre-employment background checks, including a company-paid Federal Police check.

  • Support Analyst

    1 week ago

    Greater Melbourne Area, Australia Creative IT Full time $60,000 - $90,000 per year

    About Creative ITAt Creative IT we believe in the "Why" we exist. "Empowering a better tomorrow." This applies to our clients and our staff. How we achieve this goal is through partnership, developing services of exceptional value and strategic advisory.In terms of what services, we offer Creative IT (Aust) Pty Ltd (CiT) is a Managed Services Provider to the...

  • MSP - Support Technician

    2 weeks ago

    Greater Melbourne Area, Australia KAVIRA IT Full time $60,000 - $70,000 per year

    Get to know Kavira IT:We do boring things for interesting people - is a values-driven cyber-security focused MSP start-up based in Melbourne with staff sprinkled across the outer suburbs and NSW. The name "KAVIRA" is derived from the Sanskrit word for "someone with deep knowledge and insight," which reflects our commitment to providing knowledgeable,...

  • Technical Officer

    5 days ago

    Greater Brisbane Area, Australia Exclaim IT Full time $80,000 - $120,000 per year

    About the roleThe ICT Technical Officer supports Corporate Services in delivering essential programs across housing, local government, planning, public works, and regulatory reform. You will focus on the department's Linux (Red Hat) systems while also supporting a large Microsoft Windows-based environment.The role is based in Brisbane with hybrid work...

  • Salesforce Support

    17 hours ago

    Greater Melbourne Area, Australia IT Technical Jobs Full time $60,000 - $80,000 per year

    We are seeking a proactive and detail-oriented Salesforce Support Analyst (Level 1) to provide first-line support for our Salesforce users. The ideal candidate will assist in resolving user issues, performing basic configuration tasks, and ensuring smooth day-to-day operation of our Salesforce environment.This is an excellent opportunity for someone...

  • Network Support Officer

    2 weeks ago

    Melbourne, Australia Milestone IT Full time

    Immediate start - Excellent career progression - Healthcare client Milestone IT is currently working with this brilliant organization who right now has an exciting opportunity for an experienced Network Support Consultant to join a great team. Working with a small team of IT specialists, you will be Providing High Level/Level 2 support to users both on and...

  • Administration Support Officer

    19 hours ago

    Greater Melbourne Area, Australia Ageing Australia Full time $60,000 - $90,000 per year

    About Ageing AustraliaAgeing Australia is the national peak body representing providers across the aged care landscape, including retirement living, seniors housing, residential care, home care, community care, and related services. We advocate for our members, providing expert advice, resources and tailored services to ensure they deliver exceptional care...

  • Platform Support Officer

    1 week ago

    Greater Melbourne Area, Australia Biological Optical Microscopy Platform Full time $70,000 - $95,000 per year

    Your next career opportunityAs a Platform Support Officer in the Biological Optical Microscopy Platform, you'll play a crucial role in advancing biomedical research at the University of Melbourne. You'll have the opportunity to work with cutting-edge optical microscopes, providing essential support to researchers and contributing to scientific breakthroughs....

  • Senior NDIS Support Coordinator

    1 week ago

    Greater Perth Area, Australia Future Focus Support Coordination Full time $90,000 - $120,000 per year

    Senior NDIS Support Coordinator – Perth*Immediate Start*Future Focus Support CoordinationLocation:Perth, WA (Perth, Cannington, Rockingham, Midland, Willeton, and surrounds)Employment Type:Permanent | Full Time or Flexible HoursSalary:Above Award | Negotiable for the right candidateApplications Close:Open until filledAbout Future FocusFuture Focus Support...

  • IT Helpdesk Support- Leading Hospital

    5 days ago

    Melbourne, Australia Milestone IT Full time

    Great opportunity to work with a leading hospital - Must have exp in the Office 365 suite with sharepoint and teams - Grow your career Looking for an exciting new opportunity to showcase your technical expertise and make a real difference in a dynamic organisation? Milestone IT are seeking a highly skilled and motivated Office 365 SharePoint and Teams...

  • Office 365 Support Analyst

    3 days ago

    Melbourne, Australia Milestone IT Full time

    Join a large Melbourne Hospital - Support Hospital Users - Opportunity to grow Looking for a rewarding career opportunity where you can utilise your Office 365 expertise to make a meaningful impact on people's lives? Look no further than our leading hospital! We are currently seeking a highly skilled Office 365 Support Analyst to join a Leading Melbourne...