Network Support Officer

1 week ago

Melbourne, Australia Milestone IT Full time

Immediate start
- Excellent career progression
- Healthcare client

Milestone IT is currently working with this brilliant organization who right now has an exciting opportunity for an experienced Network Support Consultant to join a great team.

Working with a small team of IT specialists, you will be Providing High Level/Level 2 support to users both on and off-site.

**Key Responsibilities include**:

- Working with various vendors and making sure all the sockets/points are in the required spot
- Setting up of a new network in a hospital environment
- Installing, moving, adding, and changing equipment and software
- Providing hands-on hardware and software support
- Providing face-to-face support and occasionally on-field support
- Installing, moving, adding, and changing equipment and software
- Performing proactive and reactive troubleshooting to identify potential problems
- Provide reports as requested by the management or by the customer
- Use remote software tools to monitor all the devices

**Skills we are looking for**:

- Minimum of 1-2 years experience performing level 1/2 support
- Must have experience in network support
- Must have a CCNA certificate
- Detailed knowledge and experience of Microsoft Office Suite
- Detailed knowledge of various desktop and server operating systems
- Friendly welcoming professional with good telephone manners.
- Well-presented, hardworking, and enjoys working in a Team
- Possess great written and verbal communication skills.
- Work well independently and productively within a small team environment.

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