Customer Service Officer

4 days ago

Mulgrave, Victoria, Australia PSI Global Pty Ltd Full time $60,000 - $80,000 per year

About us

PSI Global Pty Ltd provides fast and efficient property services information to our customers. We take pride in our outstanding working environment, where work-life balance and the well-being of our employees is our number one priority.  Our focus is simple and our resolve relentless – we build trust and long-lasting relationships.

About the role:

You will be working for a fast-paced organisation dedicated to building positive experiences with customers and employees alike.

Reporting to the Operations Manager, your primary duties will include but are not limited to:

  • Being the first point of contact for customer queries and ensuring that a high quality of service is delivered at all times on the phone, emails and in person.
  • Responding to internal and external enquiries and perform general administration tasks
  • Communicating with a variety of customer groups (including home owners, councils, builders etc).
  • Establishing, developing and maintaining effective working relationships with all work colleagues to ensure there is a one team approach to the delivery of the performance standards and business objectives.
  • Data entry
  • Receiving property information and updating database

The successful candidate will also have:

  • A passion for customer service, a positive attitude and an eye for detail.
  • Excellent communication skills, strong work ethic and problem solving skills (both written and verbal)
  • A warm, approachable, professional manner and a demonstrated commitment to providing excellent customer service
  • Excellent computer and web-based skills (outlook and database software)

Our Team

We are a very collaborative bunch. We love supporting one another and working towards shared goals. Our best work happens when we work as a team so building a great relationship with our colleagues is important to us.

What you will be getting in return:

  • Career growth
  • Onsite Parking
  • Birthday & Loyalty Leave days
  • Gym/Wellness membership subsidy
  • Team building activities and fun work events
  • Hybrid work arrangement

Please Note: Both the job offer and ongoing employment are subject to a satisfactory national police check.

  • Customer Service

    1 week ago

    Mulgrave, Victoria, Australia MotorOne Group Full time $45,000 - $65,000 per year

    Schmick Scratch and Dent Assist is a membership program for repairs of minor scratches and dents on our members vehicles.We are seeking self-motivated, enthusiastic, friendly customer service officers to join the customer service team in our modern offices in Mulgrave.You will be part of a supportive, fun, professional team that supports you with your...

  • Customer Service Advisor

    2 days ago

    Mulgrave, Victoria, Australia City Facilities Management Australia Full time $60,000 - $80,000 per year

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. The Opportunity:Reporting to the Critical Incident Desk Supervisor, thisPart time6 Month Fixed Termopportunity offers an enthusiastic, motivated and customer...

  • Customer Loyalty Officer

    2 days ago

    Mulgrave, Victoria, Australia Nissan Motor Corporation Full time $60,000 - $90,000 per year

    AtNissan Financial Services, we provide tailored retail and wholesale financial solutions to the automotive market. We're looking for a motivated professional to join our Loyalty Team, where you'll play a key role in building proactive, lasting relationships with our customers. Drive Excitement access our employee car lease program with significant discounts...

  • 025-2026 Customer Services

    2 days ago

    Mulgrave, Victoria, Australia Mercedes-Benz Australia Full time $60,000 - $80,000 per year

    We're recruiting: Industry Based Learning (IBL) Program 2025/2026Be the change. Join our team.At Mercedes-Benz, we like to do things differently. We are a balance of passion, professionalism and approachability. Our Head Office, based in Mulgrave, supporting a dynamic network across Australia, New Zealand has an established culture of support, collaboration,...

  • 2025/2026 Customer Services

    2 days ago

    Mulgrave, Victoria, Australia Mercedes-Benz Australia Pacific Full time $60,000 - $80,000 per year

    We're recruiting: Industry Based Learning (IBL) Program 2025/2026Be the change. Join our team.At Mercedes-Benz, we like to do things differently. We are a balance of passion, professionalism and approachability. Our Head Office, based in Mulgrave, supporting a dynamic network across Australia, New Zealand has an established culture of support, collaboration,...

  • Service Development Specialist

    2 days ago

    Mulgrave, Victoria, Australia Mazda Australia Full time $90,000 - $120,000 per year

    Shape the Future of Customer Experience with MazdaAt Mazda, we don't just build cars – we create experiences. Our team is dedicated to innovation, customer satisfaction, and excellence. We're seeking a Service Development Specialist to help shape how Mazda delivers value to customers across Australia.About the Role:As a Service Development Specialist,...

  • Customer Care Team Lead

    4 days ago

    Mulgrave, Victoria, Australia Kmart Australia Limited Full time

    Brighter Futures Start HereWe are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work you'll...

  • Customer Care Team Lead

    4 days ago

    Mulgrave, Victoria, Australia Kmart Full time

    Brighter Futures Start HereWe are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe. With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work...

  • Customer Care Team Lead

    4 days ago

    Mulgrave, Victoria, Australia Kmart Australia Full time

    Brighter Futures Start Here We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work...

  • Credit Support Officer

    2 days ago

    Mulgrave, Victoria, Australia Nissan Motor Corporation Full time $60,000 - $80,000 per year

    About The RoleAs a Credit Support Officer, you will play a key role in ensuring excellent customer outcomes while maintaining compliance with NFSA's policies and procedures. You'll be responsible for verifying income and documentation for customer loan applications, ensuring accuracy, compliance, and consistency. Working closely with our Retail Credit and...