Pre-Site Manager

1 week ago

Melbourne, Victoria, Australia Metricon Full time $90,000 - $120,000 per year

Love Where You Work

Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

Based in our vibrant Geelong, you'll work within the busy Pre-Site Operational Customer Support team, supporting your Metricon customers through their pre build process. You will work closely internally with Drafting, Estimating, and Permits to get them to site.

Reporting to the Customer Support Manager, your responsibilities will include:

  • Effectively manage your customer expectations and ensure they are aware on the status of their home during the pre-construction process
  • Deliver exceptional customer service, build and maintain customer relationships
  • Continuously providing updates to your customers
  • Maintain a high degree of accuracy recording customer project details
  • Liaising with drafting, estimating, studio and external suppliers and coordinate client variations when required
  • Ensuring customer quality control through professional communications, maintaining data entry and executing report compilation
  • Consistently develop thorough knowledge of Metricon products, services and processes in order to confidently interact with clients; and
  • Assist with all Customer Support related tasks.

Metricon will offer you:

  • Be supported by a management team that has a culture where you matter
  • Ongoing learning and development opportunities to help build your skills and reach your potential
  • No two days are the same and no two customers are the same - so learn each and everyday on the job
  • Metricon Homes – Australia's largest Home Builder for the 9th Consecutive Year
  • We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities
  • Attractive housing discounts on our award-winning homes
  • You Matter Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your wellbeing
  • 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
  • Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.

The successful candidate will have:

  • Construction industry experience is essential
  • Experience working within a project management or customer focused role
  • Ability to manage a portfolio of customers at different stages through the pre-construction journey
  • Proven ability in being a member of a successful, dynamic and results focused customer service team with a passion for customer service excellence
  • Proven ability to trouble-shoot and effectively meet deadlines in order to meet established performance standards
  • Highly effective interpersonal skills and a demonstrated ability to communicate and build rapport with team members, stakeholders and customers
  • Fostering productive relationships with customers and key stakeholders to deliver excellent customer service
  • Ability to clearly identify people's needs and generate solutions to suit both the customer and team member
  • Intermediate Microsoft WORD and EXCEL computer skills; and
  • Highly organised – ability to multi-task and deal with a variety of activities.

If you feel you have the knowledge, skills, experience and passion to excel in this role, then apply with your Cover Letter and Resume.

This role requires a national police check to be undertaken by the successful candidate

  • Sales & Pre-Site Consultant

    1 week ago

    Melbourne, Victoria, Australia yourhrteam Full time $80,000 - $90,000 per year

    Todd Devine Homes | Full-time | Bayswater, VIC | $80k - $90k dependent on experienceAre you passionate about guiding clients through life-changing decisions, not just closing a quick sale? At Todd Devine Homes, we're looking for a motivated and organised individual to join our team in a unique client-facing role that blends relationship-building,...

  • Site Manager

    1 week ago

    Melbourne, Victoria, Australia Kapitol Full time $70,000 - $120,000 per year

    Site Manager - Data CentresWe are a highly Supportive company.Kapitol is an innovation-driven construction company based in Melbourne set to outpace and disrupt the industry. As one of Australia's fastest-growing design and construct enterprises, we proudly combine a fresh approach with decades of expertise. The result is smarter, safer, more agile building...

  • Site Manager

    1 week ago

    Melbourne, Victoria, Australia Kapitol Full time

    Site Manager - High-rise ApartmentsWe are a highly Supportive company.Kapitol is an innovation-driven construction company based in Melbourne set to outpace and disrupt the industry. As one of Australia's fastest-growing design and construct enterprises, we proudly combine a fresh approach with decades of expertise. The result is smarter, safer, more agile...

  • Pre-Admission Nurse

    1 week ago

    Melbourne, Victoria, Australia Direct Endoscopy Full time $60,000 - $90,000 per year

    Pre-Admission Registered Nurse DIV. 1 – Multiple Sites (FT & PT Roles Available)Direct Endoscopy – Frankston, Bayswater, Hampton & RosebudWe are looking for a passionate and detail-oriented Pre-Admission Nurse to join the perioperative team at Direct Endoscopy, undertaking preoperative assessments for patients scheduled for day surgery.We are currently...

  • Civil Site Manager

    5 days ago

    Melbourne, Victoria, Australia QEST Infrastructure Full time $80,000 - $120,000 per year

    About UsQEST Infrastructure are an Australian owned, customer focused business that provide a wide range of Environmental, Industrial and Asset Management Services. These services extend across all markets including commercial, government and industrial organisations.At QEST Infrastructure, our success is not determined by what we do but how we do it. By...

  • Pre Departure

    1 week ago

    Melbourne, Victoria, Australia ICON Agency Full time $90,000 - $120,000 per year

    Icon Agency is seeking a Pre Departure and Settlement Services Officer to lead impactful work under the Pacific Engagement Visa Support Service, helping communities across the Pacific and Timor Leste prepare for life in Australia.This is a part-time (4 days a week) role, offered on a fixed term contract until June 2026 -with potential to extend.Pre Departure...

  • Pre-Construction/Design Coordinator

    1 week ago

    Melbourne, Victoria, Australia Bespoke Careers - Melbourne Full time $70,000 - $120,000 per year

    This award-winning residential builder is renowned for delivering architecturally designed, luxury homes of the highest quality. With a reputation for precision, craftsmanship and client excellence, they are seeking a Pre-Construction/Design Coordinator to manage the pre-construction process. This role is pivotal in ensuring projects are delivered...

  • Pre-Sales Solutions Manager

    1 week ago

    Melbourne, Victoria, Australia Brennan Full time $120,000 - $180,000 per year

    Brennan. Where true performance thrives.At Brennan, we believe thathowtechnology is delivered is every bit as important aswhatthe technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.It's a claim backed by ourTrue Performance System- a way of working...

  • Pre-Sales Solutions Manager

    1 week ago

    Melbourne, Victoria, Australia Brennan IT Full time $120,000 - $180,000 per year

    Brennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.It's a claim backed by our True Performance System – a way of...

  • Site Manager

    3 days ago

    Melbourne, Victoria, Australia Woods & Co Full time $80,000 - $120,000 per year

    About the CompanyOur client is a long-standing commercial and industrial builder delivering high-quality warehouses, factories, and mixed-use developments across Melbourne and regional Victoria. With a strong pipeline of work, they're seeking two experienced Site Managers to take charge of upcoming projects in Melbourne's Northand West. The OpportunityEach...