Record Officer

About Us

At Bundaberg Regional Council, we are dedicated to building a vibrant and sustainable future for our community. We pride ourselves on fostering a supportive and inclusive workplace where individuals from diverse backgrounds and skill sets can thrive. Whether delivering essential services or driving innovative projects, our team is united by a shared commitment to making a meaningful impact. By joining us, you'll become part of an organisation that values your contributions, supports your growth, and empowers you to help shape a better future for everyone.

Uniquely positioned north of Brisbane in Queensland, Australia, the Bundaberg Region is one of Australia's fastest-growing regional cities and the gateway to the Southern Great Barrier Reef. The Bundaberg Region boasts the most equitable climate in Australia and rates fifth in the world alongside Hawaii. Noted for its environmental excellence, pristine waterways, and proximity to the Great Barrier Reef, the Bundaberg Region showcases everything that nature's palette can create.

What We Offer

• An attractive remuneration package with options for salary sacrifice and 17.5% leave loading
• 9-day fortnight roster
• Uniform Allowance
• Wellbeing and mental health support programs, including access to our Employee Assistance Program
• Opportunities for professional development training and study assistance to support your career growth
• Thrive in a workplace that prioritises a healthy work-life balance within a supportive and friendly team
• Be part of an inclusive and diverse culture where every team member is valued

Discover more about working at Bundaberg Regional Council and the benefits we offer our employees by clicking here.

About The Opportunity

Support the Records Management Team by maintaining Council's records and handling incoming correspondence. 

This includes filing, digitization, registration, and providing excellent internal customer service.

Key Responsibilities:

• Provide excellent customer service by responding to internal records-related enquiries promptly and professionally, including retrieval of hard copy records, actioning file requests, and aiding staff who require assistance using the record keeping system.
• Digitise, register and classify incoming correspondence and records.
• Ensuring safe movement, recording, distribution, and storage of records.

Undertake any other tasks assigned by the Records Coordinator commensurate with skills and abilities.

About You

To be successful in this role, you will need to demonstrate the following key selection criteria:

• Demonstrated knowledge of records management principles and practices.
• Experience using an Electronic and Document Records Management System (EDRMS), including scanning, registering and searching for documents.
• High level of attention to detail and data accuracy.
• Ability to manage confidential and sensitive information with integrity.
• Strong communication skills and the ability to train and support other staff.

• Demonstrated organisational and problem-solving skills with the ability to prioritise tasks, meet deadlines and work with general supervision.

• Qualifications in Records Management, Information Management, or a related field.

• Experience working in a record keeping environment.
• Experience in a local government or public sector environment.

To view the Position Description for this role, please click here.

The Selection Process

We encourage candidates to advise us of any accommodations they may need to ensure a smooth and inclusive experience throughout our recruitment process and work environment. We are passionate about providing equal employment opportunities and encourage people of all backgrounds to apply.

We celebrate our community's rich diversity and are committed to attracting and employing people that represent the community that we serve. We recognise and appreciate the diversity of our employees and are committed to creating an inclusive and safe working environment where all employees are valued, respected and supported to achieve their potential.

The preferred candidate will be required to undergo a National Police Check as part of the recruitment process.

How to Apply

To apply, submit your application online by clicking the "Apply" button. Please include:

1. A current resume
2. A cover letter addressing the "About You" section (max. 2 pages).

For enquiries, please contact or Please quote job reference BDBRC1438.

Applications close on Tuesday 25 November 2025, at 11:59 pm AEST.

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date, whichever is sooner.

Thank you for your interest in this position. To explore all our current opportunities, visit our Careers with Council webpage. We look forward to receiving your application.