Administration Assistant

2 weeks ago

Darwin, Northern Territory, Australia Starting Point Psychology Full time $104,000 - $130,878 per year

About Us

Starting Point Psychology is an inclusive private practice based in Palmerston, dedicated to providing high-quality, compassionate psychological services to our community. We are a supportive and professional team who value a warm and welcoming environment for both clients and staff.

About the Role

We are seeking a reliable and motivated Administration Assistant to join our practice. This role is integral to the smooth operation of the clinic and involves being the first point of contact for clients, supporting our psychologists, and ensuring day-to-day administrative tasks are completed accurately and efficiently.

Key responsibilities include


• Greeting clients and managing phone, email, and in-person enquiries


• Scheduling and coordinating appointments


• Maintaining accurate client records with strict confidentiality


• Processing payments and managing invoicing


• General office environment and administration to support the practice team

About You

To be successful in this role, you will have:


• Excellent communication and interpersonal skills, confident in making phone calls


• Strong organisational and time-management abilities


• Competence with computers and willingness to learn new systems (training provided)


• A friendly, professional, and approachable manner


• Ability to work independently as well as part of a small team


• Previous experience in an administration or reception role (healthcare setting desirable but not essential)

Benefits


• Flexible part-time hours with potential for growth

o Initially 15 hrs Tuesday – Thursday and 1 hr Zoom team meeting Friday

o Above Award Rate


• Supportive and professional team environment


• Training and ongoing support provided


• Opportunity to make a meaningful contribution to mental health services in the community

How to Apply

If this sounds like the right role for you, please submit your resume and a brief cover letter outlining your suitability to

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