Duty Manager

2 weeks ago

Sunshine Coast, Australia Boldbridge Group Full time $60,000 - $80,000 per year
Join a thriving venue and grow your hospitality career

The Bower Tree is a modern, multi-faceted venue in the heart of Sippy Downs, one of the Sunshine Coast's fastest-growing suburbs. With a stylish design, premium dining options, and a vibrant atmosphere, we're a go-to destination for locals and visitors alike.

We're on the lookout for a passionate and experienced Duty Manager to lead our team and ensure every member and guest enjoys a top-tier experience. If you're a hospitality pro who thrives in a fast-paced environment and loves creating memorable moments, this is your opportunity to shine

What you'll be doing
  • Overseeing daily venue operations and leading a high-performing team.
  • Ensuring exceptional customer service and resolving guest enquiries with professionalism.
  • Monitoring venue performance, identifying opportunities for improvement.
  • Ensuring compliance with health, safety, and licensing regulations.
  • Assisting with staff training, policies, and procedures to enhance service standards.
  • Helping to plan and execute exciting events and promotions.
  • Managing administrative tasks, including inventory, reporting, and POS/gaming system oversight.
What we're looking for
  • At least 2 years' experience in a similar role.
  • A strong leader with excellent communication and team motivation skills.
  • A problem-solver with a customer-first mindset.
  • Proficiency in gaming management and POS software.
  • A passion for the hospitality industry and staying ahead of trends.
  • Flexibility to work across a variety of shifts, including evenings and weekends.
  • A hospitality management qualification is a bonus but not essential.
  • Must hold the following qualifications - RSA, RSG, CLO, First Aid, RMLV and Approved Manager (QLD).
Why join The Bower Tree?
  • Competitive salary with ongoing training and career development.
  • A supportive, dynamic, and inclusive team culture.
  • The chance to be part of a growing, well-loved venue.

Ready to take the next step in your hospitality career? Apply now and become part of The Bower Tree family

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