Duty Manager

4 days ago

Gold Coast, Queensland, Australia McGuire Hotels Full time $60,000 - $80,000 per year

About the role

We are seeking a driven and experienced Duty Manager to join the team at the Tugun Tavern, part of the McGuire Hotels' portfolio. As the Duty Manager, you will play a pivotal role in ensuring the smooth day-to-day operations of this popular hospitality venue. This full-time position is based in Tugun, Queensland.

What you'll be doing

  • Overseeing and coordinating all staff activities to deliver exceptional customer service
  • Handling reservation inquiries, managing bookings, and liaising with customers
  • Monitoring inventory levels and purchasing supplies as needed
  • Ensuring compliance with all relevant health, safety, and licensing regulations
  • Providing leadership and guidance to the front-of-house team
  • Assisting the Hotel Manager with operational and administrative duties

What we're looking for

  • Minimum 3 years' experience in a similar Duty Manager or supervisory role within the hospitality industry
  • Strong leadership and people management skills with the ability to motivate and guide a team
  • Excellent customer service orientation and the ability to handle high-pressure situations
  • Proficiency in using hospitality management software and point-of-sale systems
  • Thorough understanding of food hygiene, liquor licensing, and workplace safety regulations
  • Exceptional communication and interpersonal skills
  • Flexible and adaptable approach to working hours, including evenings, weekends, and public holidays

What we offer

At McGuire Hotels', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, you will have access to a range of benefits, including:

  1. Opportunities for career development and advancement
  2. Six weeks annual leave

About us McGuire Hotels' is a leading hospitality group with a diverse portfolio of venues across Queensland. Our mission is to deliver exceptional dining, entertainment, and hospitality experiences to our customers. With a focus on innovation, sustainability, and community engagement, we are proud to be an employer of choice in the industry.

If you are ready to take on this exciting Duty Manager role and contribute to the continued success of the Tugun Tavern, we encourage you to apply now.

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