Duty Manager

6 days ago

Sunshine Coast, Australia Aussie World Full time $70,000 - $120,000 per year
THE BANANA BENDER PUB

Good times, with a twist.

At the Banana Bender, we do things differently – Sunny Coast style. We celebrate the best of local produce in an easy-going, spacious setting. From our playful name, ice cold beer and uniquely Australian menu, to our quirky and eclectic decor, there is something for everyone at the Banana Bender Pub.

About the role

This is a great opportunity for an experienced Duty Manager to oversee daily operations within our pub

In this full-time 'hands on' role you will be rostered on a 4-week rotation across our venue to support our Venue Manager and other Duty Managers in daily operations and will:

  • Follow standard procedures (around Bar, Gaming, TAB and Restaurant/Functions operations including open/close and supervising staff and their breaks) as well as hands on F&B service
  • Enjoy meeting and greeting and building great relationships with guests to create the "fun experiences".
  • Interact with guests to seek feedback to understand our successes as well as personally handling any guest complaints in a positive manner
  • Coach and guide team members to deliver amazing service and quality standards and work closely with the Restaurant Manager and kitchen team to ensure a seamless operation throughout pass, bar and food service.
  • Manage key elements including training and upskilling of staff as required
  • Identify opportunities to upsell and create revenue generating opportunities and ensure staffing levels and wage costs are managed

About You

  • 2 years or more previous Food and Beverage Shift Supervisory experience
  • A friendly and enthusiastic nature, you will enjoy working hands on interacting with guests and working closely with our team
  • Ability to coach and lead staff in daily operations across our venue
  • Excellent communication skills to consult with and provide support to the Restaurant Manager and team
  • Have a positive and proactive 'can do' attitude and ability to make a difference
  • Great presentation, time management and attention to detail.
  • Current RSA/RSG Certificate essential, RMLV also preferred (or willingness to obtain)
  • Flexibility to work across a 7-day week operation

Why work with us?

  • Excellent start and early finish times (no more 4 am finishes)
  • Competitive Salary
  • Discounts across the Aussie World Precinct
  • Training opportunities

Please apply with a COVER LETTER addressing why you want to work at the Banana Bender Pub via seek

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