Operations & Customer Support Coordinator

1 week ago

Mascot New South Wales, Australia Clean Power Australia Full time $50,000 - $70,000 per year
  • WHV Holders Welcome To Apply
  • Fun, Friendly & Sociable Culture
  • Renewable Energy Industry - Solar & Battery

About Clean Power Australia:

Clean Power Australia is a Top 20 by Volume Solar Retailer based in NSW, QLD, and ACT. We are looking to expand our Customer Support function.

About the role:

We are seeking a Operations & Customer Support Coordinator join our vibrant teamhere at Clean Power Australia at our head office in Mascot. You will beworking closely with the Ops Manager in assisting her with daily operational duties & tasks as well as supporting the overall Customer Support & Scheduling team. If you thrive in a dynamic & busy work environment, then this is the perfect opportunity for you

Duties & Responsibilities

  • Support compliance documentation, grid connection applications, and relevant regulatory paperwork.
  • Provide exceptional customer service to customers inquiring about solar and battery products.
  • Liaise with customers, installers, and suppliers to ensure seamless communication and issue resolution.
  • Assist customers in navigating our products and services, addressing technical queries, and offering solutions to meet their needs.
  • Work closely with the Operations Manager helping with general administrative tasks & duties.
  • Support compliance documentation, grid connection applications, and relevant regulatory paperwork.
  • Maintain accurate project records and track progress using our internal CRM system ).
  • Assist in process improvements to enhance operational efficiency and customer satisfaction.

Skills & Experience

  • Previous experience in a Operations Support role - any industry is welcome
  • Strong communication skills with the ability to explain technical concepts in a clear and understandable manner.
  • Excellent problem-solving abilities and a customer-centric mindset.
  • Positive & a team player mindset
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficient in using customer relationship management (CRM) tools.

What We Offer

  • Full-time position Monday - Friday in our brand new office - NO WEEKENDS
  • Office based in Mascot super accessible via train & bus
  • Full industry training provided (Solar & Battery)
  • Great manager & family-feel culture - WE ARE A FUN BUNCH
  • Opportunities for professional development and career advancement.
  • Work with a passionate and dedicated team in the sustainable energy sector.
  • WHV Holders welcome to apply

The recruitment process will be a phone interview with our Recruitment Manager, Jessica followed by a face to face with the hiring manager.

If you are interested, please attach your CV and we will give you a call.

  • Commercial & Procurement Manager

    3 hours ago

    Moree, New South Wales, Australia Rimfire Resources Full time $90,000 - $120,000 per year

    Leading ag merchandise & research businessCommercial operations & procurement focusMoree-basedWhen procurement is well-planned, stock is in the shed before anyone runs out. Orders go out on time. Customers feel looked after. That's the type of service AMPS aims to deliver every day, and this role will help make it happen.The BusinessAMPS is a progressive...

  • Customer Recovery Marketing Coordinator

    2 days ago

    Mascot, New South Wales, Australia Hatch Full time $60,000 - $80,000 per year

    This is a Customer Recovery Marketing Coordinator role with Qantas based in Mascot, NSW, AU== Qantas ==Role Seniority- intern, juniorMore about the Customer Recovery Marketing Coordinator role at QantasWhy Qantas?Spirit is everything at Qantas, and we want you to bring yours to ours.You can find spirit in everyone who works at Qantas. Whether they're a born...

  • Marketing Operations Coordinator

    1 week ago

    Mascot, New South Wales, Australia Hatch Full time $90,000 - $120,000 per year

    This is a Marketing Operations Coordinator role with Qantas based in Mascot, NSW, AU== Qantas ==Role Seniority- internMore About The Marketing Operations Coordinator Role At QantasThe Marketing Operations Coordinator supports the marketing activity across a number of portfolios. This involves working in partnership with the Marketing and Campaign Analytics...

  • Customer Operations Coordinator

    2 weeks ago

    Macquarie Park, New South Wales, Australia FutureYou Full time $60,000 - $80,000 per year

    About UsAre you looking for a role where your organisational skills directly impact patient outcomes? Smartways, a leader in time-critical healthcare logistics across Australasia, is seeking a detail-oriented Customer Operations Coordinator to join our dynamic team in Macquarie Park.Smartways specialises in complex healthcare logistics - from emergency...

  • Trainee Operations

    2 days ago

    Mascot, Australia B&H Worldwide Ltd Full time

    **Department**: Operations** **Location**: B&H Sydney** **Reports to**: Station Manager** **Working Hours**: 38 hours per week, Monday to Friday, with occasional overtime as required** **About the Role** Join B&H Worldwide, the Best in Class Global Aerospace Logistics Company, as a Trainee Operations & Customer Service Coordinator. This entry-level role...

  • Trainee Coordinator of Support

    6 hours ago

    Taree, New South Wales, Australia Dundaloo Support Services Full time $45,000 - $60,000 per year

    Are you ready to kick-start a truly rewarding career in community services?Do you have a natural flair for helping people, a keen eye for detail, and a compassionate heart?Dundaloo Support Services is excited to find an enthusiastic and dedicated Trainee Coordinator of Support to join our team in Taree, NSW.About the Role:Working closely with experienced...

  • Operations Coordinator

    1 week ago

    Mascot, Australia Marken Full time

    **Title**: Operations Coordinator **Job Purpose**: Replacement **Main Duties and Responsibilities** - The Operations Coordinator is responsible for monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines. - Work with our operating system “Maestro” to Plan, execute and monitor import &...

  • Technical Operations Coordinator

    1 week ago

    Brookvale, New South Wales, Australia Lightning HR PTY LTD Full time $80,000 - $90,000 per year

    Technical Operations CoordinatorLocation: BrookvaleSalary package: $80,000 – $90,000 per year + BONUSAbout Our ClientOur client is a leading provider of flow measurement and control solutions, specialising in high-quality, reliable products across multiple industries. Located in Brookvale, NSW, they pride themselves on delivering outstanding customer...

  • Dispatch Coordinator

    1 week ago

    Mascot, New South Wales, Australia Servco Full time $90,000 - $120,000 per year

    About ServcoAt Servco, we're not just another trades and facilities company — we're redefining how things get done. We're a high-growth group with a clear mission: Professionalise the Trades. Whether it's maintenance, installs, repairs, or tech-driven solutions, we're building the southern hemisphere's most forward-thinking FM platform.With HQ in Sydney...

  • Operations Coordinator

    4 days ago

    Kensington, New South Wales, Australia JB Hi Fi Group Pty Ltd Full time $60,000 - $90,000 per year

    Company DescriptionAt JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances...