Administrator

2 weeks ago

Osborne Park, Western Australia Sherwood Flooring Pty Ltd Full time $60,000 - $80,000 per year

General:

  • Proactive Communication: Consistently follows up with clients, suppliers, and team members to ensure no tasks are overlooked and all updates are captured.
  • Efficient Job Scheduling: Coordinates and manages calendars, bookings, and job allocations with accuracy, ensuring resources and staff are used effectively.
  • Organized & Detail-Oriented: Keeps track of deadlines, priorities, and progress, while quickly addressing any conflicts or changes in schedules.

Customer & Job Intake

  • Inspections scheduled and confirmed by customer within same day of receiving the inquiry
  • All jobs in management software with the details
  • Ensure ALL inspections have proper docs

Quoting & Job Setup

  • Prepare and issue quotes within Comapny policy and time frame of inspection completion.
  • Track all pending quotes and follow up
  • Maintain job queue accuracy

Invoicing & Payment Management

  • Raise invoices
  • Zero jobs completed without an invoice sent to customer
  • Check for extras/variations before invoicing:
  • Track invoices and follow up on the invoices. .
  • Monitor accounts receivable and ensure payment follow-up is done promptly.
  • Maintain a log of all outstanding payments, with a weekly summary provided to the owners.

Reporting & Compliance

  • Escalate any customer disputes, variations, or non-standard requests to owners
  • If you're not able to reach out to customer (landline, or customer not responding) inform the owners

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