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Account Manager
2 weeks ago
Are you a driven sales professional ready to make your mark in the Australian bus industry? Are you passionate about creating exceptional customer experiences through meaningful relationships and industry expertise? VDI Australia is seeking a sales professional who can connect with customers, understand their needs, and deliver tailored solutions that build trust and long-term loyalty.
About VDI – Yutong Bus Company
VDI (Vehicle Dealers International) Australia is an Australian family-owned company that is the National distributor of the Yutong brand of bus and coach products. Yutong are the World's largest manufacturer of buses and are proud of their products success across all continents, especially the World's number one battery electric city bus, the E12. VDI have become increasingly competitive and well equipped for sustained growth.
About the Role
Our continued expansion has created a tremendous opportunity for a suitably experienced Sales Account Manager to join our already experienced sales team. Reporting to the General Manager WA, the successful candidate will be committed to their success through increased generation of sales and the overall promotion of the Yutong brand, products and services.
The successful person possesses some or all the skills below -
- Excellent people skills are necessary as relationships in our industry are as important as the product solutions we provide. A warm, friendly, and outgoing personality is essential
- Australian bus industry knowledge and experience is preferred although similar experience in other industries such as truck sales will also be highly regarded
- Prior sales management experience in a related market.
- An ability to work well autonomously and methodically as part of a larger team with a positive, can-do approach and a desire to exceed sales targets
- A current heavy vehicle drivers' licence
- Pentana experience desirable
- Excellent written and verbal communication skills
- Technical understanding of Bus with the ability to advise customers on options.
- Full understanding of licensing and relevant legal requirements relevant to bus
- Strong organisational skills including the ability to prioritise, and time manage
- Ability to deliver agreed goals while operating in a high-pressure environment
Some of the expected duties and responsibilities are -
- Proactively identifying new prospective customers and gain an understanding of how the Yutong product can meet their business needs
- Utilising a high sense of business ethics to deal with customers fairly and represent the VDI Australia brand in a favourable light
- Work closely with other sections of the VDI Australia business to ensure customer satisfaction is met or exceeded
- Comprehensively maintain the CRM database to ensure sales opportunities are maximised, management are aware of your sales pipeline progress and that our customers are proactively managed
- Prepare quotes for bus sales customers
- Assist in the co-ordination of and attend Bus Shows, Conferences and Regional Seminars
- Promote Yutong Bus brand within the Australian bus industry at sponsored events
- Achieving set bus sales targets set out in KPI's
- Pursuing profitable growth opportunities
- Exceptional relationship management with existing and potential bus customers.
- Analysis of the state market to identify means of attracting new customers
- Responding to all post-sale product queries and maintaining relationships with existing customers to ensure excellent levels of customer service are maintained
- Actively and diligently following up with customers to ensure their expectations are met
- Support, lead, and promote sustainability practices in the workplace in conjunction with management direction
- Liaise with external suppliers on bus pre-delivery to ensure that all bus sales remain on target to meet customer demands
- Ensure that all bus deliveries are forecasted accurately
- Keep current with industry associations and government regulations to understand bus market opportunities, while being fully aware of new and existing competitor products.
- Use your computer literacy skills in MS Outlook, Word, Excel, etc. to create clear, accurate, and impactful customer presentations and internal reports
Benefits
- A fully maintained company vehicle or car allowance package options available.
- Our excellent remuneration package also includes all the business tools required to succeed including laptop, mobile phone, etc.
- The opportunity to progress with a rapidly growing and friendly team that will assist with your career goals.
- The ability to manage your time and location including working from home when convenient.
VDI Australia is an equal opportunity Company that encourages and supports diversity and inclusion in all our workplaces. If you would like to know more about VDI Australia check us out on our website
We are
DRIVEN
by our Company Values:
D
edication – Relentless Effort earns lasting respect
R
esponsibility – the time is always right to do what is right
I
nnovation – push boundaries – make a lasting impact
V
alue – true change begins with action
E
xcellence – success is raising the bar with every action
N
urture – fostering growth today to ensure a better tomorrow
