Course Consultant
1 week ago
About ACFB
The Australian College of Fitness & Bodywork (ACFB) is an award-winning Registered Training Organisation delivering nationally recognised qualifications in Personal Training, Remedial Massage and Myotherapy. Established in 1989, ACFB is proud to set the benchmark for high-quality education and support through a passionate, hardworking and dynamic team of professionals.
About Our Workplace
At ACFB, people come first. Our team is the heart of our success, and we foster a supportive, engaging and inclusive workplace culture where everyone has the opportunity to excel and grow. You'll have the freedom to take ownership of your role, contribute ideas, and develop your skills in a company that truly values its people. And yes – we even offer a free massage in our student clinic every month
About the Role
We are looking for a driven and enthusiastic Course Consultant with strong sales instincts and a passion for helping people take the next step in their careers.
As a key member of our team, you'll be the first point of contact for prospective students — guiding them through our enrolment process with confidence, integrity, and a consultative approach. This role requires someone who can build genuine rapport, ask the hard questions when needed, and ultimately convert enquiries into enrolments by understanding the student's goals and aligning them with the right course.
All leads are warm and generated through inbound enquiries. Your role is to build trust, support potential students, and help them commit to a life-changing education opportunity.
Day to day, you will be:
- Responding to inbound enquiries by phone, email and in person
- Guiding students through their course options and eligibility
- Ethically converting enquiries into enrolments
- Achieving enrolment targets and KPIs
- Leading campus tours and creating a welcoming, informative experience
- Contributing ideas to increase enquiries and streamline the enrolment journey
About You
We're looking for someone with the drive to succeed, the passion to inspire others, and the attention to detail to get things done right. You'll be confident, proactive, and not afraid to ask the hard questions that help students make the right decision.
What we're looking for:
- Foremost is a can-do attitude
- You are self-motivated and positive with exceptional interpersonal skills
- Strong verbal and written communication skills, including time management
- A track record of meeting or exceeding sales targets
- Confidence in building rapport quickly and having direct, honest conversations
- High attention to detail and organisational skills
- The ability to work both independently and as part of a team
- Relevant sales or enrolment experience (education sector experience highly regarded)
- Marketing experience and/or software knowledge (e.g. Adobe Suite, Canvas) – bonus points
- Knowledge of RTO operations, Skills First funding, and VET Student Loans – highly desirable but not essential
This position is from Monday to Thursday, 9:00am to 5:00pm.
What's Next?
If you're ready to take the next step in your career and want to work in a rewarding, people-focused environment, click Apply now. Please include a cover letter outlining your suitability for the role – applications without a cover letter will not be considered.
Due to the high volume of applications, only shortlisted candidates will be contacted. If you haven't heard from us within two weeks, please consider your application unsuccessful this time.
- Please note: In support of our health and wellness philosophy, we are seeking non-smoking candidates.
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