Medical Receptionist

4 days ago

Ferntree Gully VIC, Australia Ferngate Medical Centre Full time

Ferngate Medical Centre is a small practice which has been operating since 2009. We are a mixed billing Medical Centre located in Ferntree Gully, and are looking for a Medical Receptionist to join our friendly and supportive team.

Joining our team of Doctors, Practice Nurses and Administration staff, we offer a friendly work environment with supported, ongoing training.

The successful candidate will have great customer service skills, high attention to detail and a happy bubbly personality.

We are looking for a reception superstar. Someone that loves meeting and greeting and wants to pursue a reception career for the long term.

Responsibilities will include, but are not limited to:

  • answering incoming calls
  • greeting patients
  • booking appointments via phone and in person
  • taking payments/processing Medicare claims
  • scanning
  • faxing
  • managing referrals
  • liaising with Doctors/Specialists
  • cleaning & restocking offices
  • general administration
  • opening & closing the clinic

Do you have the qualities that we are looking for?

  • Previous Medical Reception experience
  • Ability to work under pressure and multi-task with a high attention to detail
  • High level of confidentiality
  • Excellent telephone manner and customer service skills
  • Microsoft office and administration skills
  • Team player with a "can do" attitude
  • Previous experience using a booking software program (eg: Best Practice, medical Director)

You will commence as a casual, with the view to move to permanent part time with a permanent roster. There are currently 15-20 hours per week available.

Opening and closing shifts included. Some coverage for other employees leave, will also be required.

Remuneration is as per the Health Professionals and Support Services Award [MA000027] and experience.

Interviews and hiring will commence January 2026.

Please click apply and send through your resume, with cover letter addressed to Ferngate, outlining why you would like a position at our clinic and why you think you would be a good fit for the role (applications without cover letter, will not be viewed).

Job Types: Part-time, Casual

Pay: $25.00 – $30.00 per hour

Expected hours: No less than 15 per week

Application Question(s):

  • Are you located in Ferntree Gully or within a reasonable distance?

Experience:

  • Medical reception: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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