Medical Receptionist

Ferngate Medical Centre is a small practice which has been operating since 2009. We are a mixed billing Medical Centre located in Ferntree Gully, and are looking for a Medical Receptionist to join our friendly team.

Joining our team of Doctors, Allied Health professionals, Practice Nurses and Administration staff, we offer a friendly work environment, supported with ongoing training and possible opportunities for career development.

Responsibilities will include, but are not limited to:

- answering incoming calls
- greeting patients
- booking appointments via phone and in person
- taking payments/processing Medicare claims
- scanning
- faxing
- managing referrals
- liaising with Doctors/Specialists
- cleaning & restocking offices
- general administration

Do you have the qualities that we are looking for?
- Previous Medical Reception experience preferable
- Ability to work under pressure and multi-task with a high attention to detail
- High level of confidentiality
- Excellent telephone manner and customer service skills
- Microsoft office and administration skills
- Team player with a "can do" attitude
- Previous experience using a booking software program (eg: Best Practice)

The current shifts required are:

- Monday -11am to close (close is 6pm but can be later due to Doctors running overtime)
- Tuesday - 8am to 1pm
- Friday - 8am to 1pm
- Saturdays - 8:15am to 12pm (Approximately one Saturday shift per month)
- Plus some leave coverage when staff are sick or on holidays

Start as soon as possible.

Remuneration is as per Health Professionals and Support Services Award [MA000027] and experience.

**Job Types**: Part-time, Permanent

**Salary**: $23.00 - $28.00 per hour

Schedule:

- Afternoon shift
- Day shift
- Morning shift

**Experience**:

- Medical administration: 1 year (preferred)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Ferntree Gully, VIC 3156 (required)

Work Location: In person