Facilities Coordinator

2 weeks ago

Sydney, New South Wales, Australia JLL Full time $60,000 - $90,000 per year

About the job:

As a Facilities Coordinator at JLL, you will be at the heart of delivering an outstanding workplace environment for employees, guests, and visitors in a dynamic corporate office setting. Your role is pivotal in fostering a welcoming, efficient, and engaging space where people feel valued and supported. The role is with our global investment management client, at the office based in Sydney CBD.

The hours for this role will be 10:00 AM – 2:30 PM, Monday to Friday. (20 hrs per week)

Responsibilities:

  • Serve as primary point of contact for all employee inquiries, issues, and feedback

  • Deliver high-quality service experiences with rapid resolution of requests and concerns

  • Actively engage with employees and stakeholders to identify evolving workplace needs

  • Triage and coordinate all work requests to appropriate parties

  • Manage service requests using workplace technology platforms with status updates

  • Collaborate with facility management, vendors, and service partners for seamless daily operations

  • Support office space utilization including desk allocation, meeting room management, and space reconfiguration

  • Ensure office, kitchenette, and pantry equipment functionality

  • Manage contractor induction and site access

  • Coordinate visitor management, access, and security processes

  • Handle reporting, invoice processing, documentation, and periodic audits

  • Support emergency response requirements and function as warden

  • Perform ad hoc assignments and administrative support

Qualifications:

  • Experience in facilities management, workplace services, hospitality, or a client-facing environment within a corporate office setting

  • Demonstrated passion for delivering superior customer service and experience

  • Strong interpersonal and communication skills, with the ability to confidently interact with a variety of stakeholders

  • Professional demeanour, adaptability, and proactive approach to problem-solving

  • Familiarity with workplace technologies, such as helpdesk ticketing systems, visitor management platforms and Microsoft Office

  • Knowledge of health, safety, and security protocols in a corporate environment is advantageous

What you can expect from us:

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number ECREQ451853

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