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Administrator / Rostering officer
2 weeks ago
Company Background: Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we serve by providing the Right Care every time.
Right at Home Sydney Parramatta is seeking qualified, reliable and passionate Administrator / Rostering officer. You will need to be friendly, positive, and determined to make a difference. You can demonstrate client-focused behaviour, showing empathy, and treating others with dignity and respect. You'll be a natural relationship builder, honest, helpful, and dependable, making you a great asset to our team. The successful candidate will coordinate, manage, and administer the delivery of care services to our clients.
This role is responsible for:
- Manage the rostering function on Visual Care.
- Coordinate, negotiate and schedule daily staffing allocations to ensure all shifts are filled.
- Maintain and update the casual employee's roster.
- Provide high level administrative support on a variety of other staffing and rostering related tasks as required.
- Coordinate the provision of quality person centred care according to the client's needs, service/care plans and available funding in accordance with budget
- General administration with respect to tasks performed
- Assisting with the enquires via phone and walk in enquires
If you would like to work for a fast growing and industry leading company, then please apply for this position. We have an enthusiastic and dynamic Team that is ready to support your next career move. Extensive training will be provided to help you transition into this role. Genuine career progression is available as is a very generous remuneration package for the outstanding candidate.
Job Types: Full-time, Permanent
Qualifications- Minimum of Certificate 3 in Aged Care/Individual Support (Required)
- Driver Licence (Required)
- Previous experience within the aged care/NDIS/mental health Care coordination role
- Knowledge of My Aged Care, Home Care Package and NDIS
- Enrolled Nurse or Registered Nurse will be an advantage
- First Aid & CPR are essential
- Experienced in assessing and planning care needs within the community
- Valid Driver's Licence
- High level of computer literacy, with a sound understanding of Microsoft Office
- An outgoing personality with high energy levels, good communication skills and personable telephone manner
- Ability to problem solve and think quickly under pressure
- Possess a 'can-do' positive attitude and work well in a team environment
- Ability to multitask with a strong attention to detail while keeping calm and focused
- Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisations
- Excellent customer service skills with exceptional verbal and written communication skills
- Sound knowledge and understanding of home care services and guidelines
- Excellent time management skills
