Admin / Receptionist

9 hours ago

Brisbane, Queensland, Australia Chandler Macleod Full time $60,000 - $80,000 per year

About the company

Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for three (3) Admin / Receptionists across Queensland locations to join their busy team for a temporary assignment until December

About the role

As an Admin / Receptionist, you will be providing counter/reception support for the local office including enquiries in the self-help kiosks and online support. In addition, your key duties are as follow:

  • Manage and resolve matters by actioning planning tasks
  • Resolve customer enquiries, provide information and/or referring customers to appropriate government or community services.
  • Manage the team shared email inbox, appointments and telephone enquiries.
  • Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
  • Undertake research and investigation activities and prepare associated reports and correspondence.
  • Undertake a range of data entry activities and ensure follow up is completed.
  • Receive and record complaints and other feedback

About you

To be successful in this role, you must have:

  • Previous experience in an Administration, Reception, or similar role
  • Background working with people with disability is highly desirable
  • Intermediate to advanced proficiency in using MS Office Suite
  • Excellent stakeholder management and customer service skills
  • Ability to handle multiple tasks with competing priorities
  • High attention to detail

Benefits

  • Casual temporary assignment until December 2026
  • ASAP start date pending clearances
  • Full-time hours, Monday to Friday
  • $37.36 per hour + super
  • Multiple locations available:
  • Mt Gravatt, QLD
  • Mackay, QLD
  • Rockhampton, QLD

*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check ***

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion

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