
Admin / Receptionist
17 hours ago
About the company
Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for three (3) Admin / Receptionists across Queensland locations to join their busy team for a temporary assignment until December
About the role
As an Admin / Receptionist, you will be providing counter/reception support for the local office including enquiries in the self-help kiosks and online support. In addition, your key duties are as follow:
- Manage and resolve matters by actioning planning tasks
- Resolve customer enquiries, provide information and/or referring customers to appropriate government or community services.
- Manage the team shared email inbox, appointments and telephone enquiries.
- Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertake research and investigation activities and prepare associated reports and correspondence.
- Undertake a range of data entry activities and ensure follow up is completed.
- Receive and record complaints and other feedback
About you
To be successful in this role, you must have:
- Previous experience in an Administration, Reception, or similar role
- Background working with people with disability is highly desirable
- Intermediate to advanced proficiency in using MS Office Suite
- Excellent stakeholder management and customer service skills
- Ability to handle multiple tasks with competing priorities
- High attention to detail
Benefits
- Casual temporary assignment until December 2026
- ASAP start date pending clearances
- Full-time hours, Monday to Friday
- $37.36 per hour + super
- Multiple locations available:
- Mt Gravatt, QLD
- Mackay, QLD
- Rockhampton, QLD
*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check ***
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion
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