Receptionist

Company Description

Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

We're looking for a professional and people-focused Receptionist to join our Brisbane Head Office team on a permanent, full-time basis, offering a $60,000 salary plus great company perks.

As the first face of our business, you'll play a key role in ensuring the office runs smoothly, greeting guests, managing day-to-day operations, and supporting our corporate team.

What You'll Be Doing:

• Welcome visitors and manage front desk operations
• Answer calls, emails, and coordinate general correspondence
• Organise meeting room bookings, catering, and internal events
• Handle incoming/outgoing mail and office supplies
• Provide admin support across departments
• Assist with onboarding and desk allocations for new team members
• Maintain a professional, safe, and well-presented office space

Qualifications

We're looking for someone who thrives in a people-focused, fast-moving environment and can juggle multiple tasks with ease. You'll be the kind of person who naturally takes pride in keeping things running smoothly and creating a welcoming space.

You'll have:

• Proven experience in a receptionist, front desk, or office coordination role
• Outstanding interpersonal and communication skills both in person and over the phone
• A polished and professional appearance with a positive, "can-do" attitude
• Exceptional attention to detail and strong organisational skills
• A high level of proficiency with Microsoft Office Suite (Outlook, Word, Excel)
• Ability to maintain confidentiality, stay calm under pressure, and handle competing priorities
• Confidence working independently, but also as part of a team
• A passion for customer service and a strong sense of ownership in your work

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.