Receptionist

6 days ago

Brisbane, Queensland, Australia PictureWealth Full time $45,000 - $60,000 per year

Receptionist (Client Services Entry Pathway)
Location
: Gold Coast or Brisbane

Type
: Full-Time

Looking to start your career in a thriving, people-first business? This is not your average receptionist role. At PictureWealth, we're offering an exciting opportunity to become the first voice our clients hear — and the next rising star in our Client Experience team.

About The Role
This is the perfect entry point into financial services for someone who's organised, friendly, and curious about how things work behind the scenes. You won't be sitting at a front desk greeting walk-ins — instead, you'll be the go-to for answering incoming calls, triaging enquiries, and supporting our Client Experience team with admin and service tasks.

As you grow in the role, you'll develop product knowledge, system skills, and real exposure to what a future in client experience or advice support could look like.

What You'll Be Doing

  • Answer and triage calls across the business with a calm, confident tone
  • Support basic client enquiries by phone and email
  • Route requests to the right internal teams (Advisers, Lending, Client Services, etc.)
  • Maintain contact lists, manage voicemails, and provide general admin support
  • Help with meeting room bookings, supplies, and internal tasks
  • Build your knowledge of financial services and client experience processes

What You'll Bring

  • A great phone manner and professional communication skills
  • Strong organisation and attention to detail
  • Tech-savviness and a willingness to learn new systems (CRMs, phone tools)
  • A team mindset and enthusiasm for growing your career
  • Bonus if you've worked in admin, retail, reception, or customer service

Why PictureWealth?

  • Amazing location: across from Broadbeach Beach or next to Brisbane Central Station
  • Career development: full training and a pathway into client experience roles
  • Work-life balance: flexible working options + supportive team culture
  • Perks: EAP access (including your family), social events, free fruit/tea/coffee and evening meals at the office

Ready to step into something new?
Apply now and take your first step toward a long-term career in client experience.

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