Workflow & Training Specialist

3 days ago

Surry Hills, New South Wales, Australia News Corp Australia Full time $80,000 - $120,000 per year

Workflow & Training Specialist

January Start

Surry Hills

6 month contract

We're seeking a highly skilled Workflow & Training Specialist to take ownership of how our editorial teams work, learn, and create. This contract role offers the opportunity to shape the operational backbone behind some of Australia's most influential content — transforming complex, multi-platform workflows into clear, intuitive processes and world-class training.

As the Knowledge & Workflow Specialist, you'll work closely with editors, content creators, product teams, and platform specialists to map end-to-end workflows, build a centralised knowledge repository, and deliver engaging training that drives consistency, efficiency, and excellence across every stage of content production.

If you're passionate about process design, knowledge management, and empowering teams through clear documentation and dynamic training — this is a high-impact opportunity to elevate the way our newsroom works from the ground up.

What's the role?

  • Capture, document, and map end-to-end editorial workflows across planning, content management, and multi-platform publishing.
  • Design and deliver engaging training programs (face-to-face, virtual, and group) to onboard new starters and upskill existing staff.
  • Build and maintain a centralised, user-friendly workflow repository with strong search and accessibility features.
  • Collaborate with editors, content creators, and platform specialists to ensure processes are accurate, consistent, and aligned with organisational standards.
  • Identify opportunities to streamline workflows and improve efficiency, using feedback, data, and training outcomes to drive continuous improvement.

Who are you?

  • Experienced in workflow documentation and process mapping, ideally within a content, editorial, or digital production environment.
  • Skilled in delivering engaging training across formats — one-on-one, classroom, and virtual sessions.
  • Confident designing and managing user-friendly knowledge repositories, with a strong focus on structure, searchability, and accessibility.
  • An exceptional communicator who can translate complex technical processes into simple, actionable steps.
  • Organised, detail-driven, and proactive, with the ability to juggle multiple projects while spotting opportunities to streamline and improve processes.

Who are we?We're part of News Corp Australia, the country's most influential media organisation, trusted by more than 18 million Australians each month. Our network of household-name brands—including , The Daily Telegraph, Herald Sun, and The Courier-Mail—informs, entertains, and connects audiences across every corner of the country.

Our Product & Technology teams are the driving force behind the next generation of digital experiences—pushing the boundaries of how Australians consume news, storytelling, and entertainment. From AI-powered personalisation to immersive mobile innovation, we're building platforms that engage, inspire, and evolve with our audience.

Joining us means being part of a fast-moving, future-focused team that values bold thinking, continuous learning, and collaborative innovation. If you're ready to help shape the future of digital media and leave a lasting impact at scale, we'd love to hear from you.

*What's next?*Apply now or for more information on careers at News Corp Australia visit

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