Customer service/Orders team
9 hours ago
Company Description
CMYKhub is Australia's largest trade only printing company, partnering with businesses in the print industry. CMYKhub continually invests in the latest technology to keep their trade partners at the forefront print manufacturing and industry innovation. The company operates nationwide with manufacturing facilities in Melbourne, Sydney, Brisbane, Cairns, and Perth, ensuring comprehensive service coverage across Australia.
Role Description
This is a full-time, on-site role located in Melbourne, VIC. As a member of the Customer Service/Orders team, the individual will be responsible for handling customer inquiries, ensuring customer satisfaction, managing orders, and maintaining effective communication. Daily tasks include providing support via phone and email, ensuring a high level of customer service, and collaborating with other departments to resolve issues promptly.
Qualifications
- Customer Support, Customer Service, and Customer Experience skills
- Proficiency in Phone Etiquette and ensuring Customer Satisfaction
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Ability to work effectively in a team environment
- Experience in the printing industry is a plus
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