Customer Service
2 days ago
About Gallagher
Our purpose at Gallagher is 'Protect what matters most' and we live it every day. Not only does our technology protect some of the world's highest security environments and agriculture businesses, but our purpose also means we care deeply about our people and their families.
With operations in New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe—and exports to more than 160 countries—we provide unrivalled, globally focused career pathways.
The Opportunity
We're looking for a customer-focused superstar to join our Norton team as a Customer Service & Retail Sales Consultant, who will deliver comprehensive pre-sales and post-sales support for our Norton Livestock Handling Solutions products. In this role, you'll be the key link between Norton and our customers, providing exceptional service by addressing enquiries both in person and over the phone.
What You'll Be Doing
You'll get to experience the variety of a dynamic role where no two days are the same. You will engage with customers in our retail space - assisting them as they explore our product displays, collaborate with our on-site manufacturing team, spend time in the office managing quotes and orders, and venture out to customer properties to do on-site measures for custom products as part of your sales service.
Not only will you assist customers by providing information about our product ranges, you'll also take ownership of the journey from start to finish - assisting customers in selecting the right products for their needs, entering quotes, processing transactions in the MYOB system, and ensuring smooth order coordination and delivery.
The Fit
We're looking for an enthusiastic team-player with strong customer service experience, and some exposure to a manufacturing environment. You'll need to be committed to delivering high standards of customer service and be able to effectively collaborate with various stakeholders.
You'll Thrive In This Role If You Have
- Proven experience in customer service or retail sales, preferably in a manufacturing environment.
- Strong communication and interpersonal skills.
- A proactive approach to problem-solving and the ability to multitask in a fast-paced environment.
- Proficiency in MS Office and experience with CRM software.
- Knowledge of livestock equipment or the agricultural industry is advantageous.
- Full, clean drivers' license
Why Gallagher?
The career opportunities at Gallagher are endless, with a culture that is committed to growing your professional and personal development. You'll be joining a responsive, future-focused team with a supportive, family-friendly work culture.
Apply now to make a significant impact in Gallagher's Norton Livestock Handling Solutions team and contribute to the success of our global business.
-
Customer Service
1 week ago
Melbourne, Victoria, Australia Carpet Call – VICSA Full time $60,000 - $80,000 per yearAbout the role Carpet Call, a leading provider of premium flooring solutions, is seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Service & Warranties Representative. In this full-time role, you will be responsible for delivering exceptional customer service and handling all aspects of our product warranties,...
-
Customer Service
4 weeks ago
Melbourne, Victoria, Australia Gallagher Full timeOverviewJoin to apply for the Customer Service & Retail Sales Consultant role at Gallagher.About Gallagher: our purpose is 'Protect what matters most' and we live it every day. Our technology protects some of the world's highest security environments and agriculture businesses, and we care deeply about our people and their families. Gallagher operates...
-
Customer Service
4 weeks ago
Melbourne, Victoria, Australia Gallagher Full timeOverviewJoin to apply for the Customer Service & Retail Sales Consultant role at Gallagher.About Gallagher: our purpose is 'Protect what matters most' and we live it every day. Our technology protects some of the world's highest security environments and agriculture businesses, and we care deeply about our people and their families. Gallagher operates...
-
Customer Service
2 days ago
Melbourne, Victoria, Australia Martin and Pleasance Full time $60,000 - $80,000 per yearAbout the role We are seeking an experienced Customer Service professional (specialising in Outbound Sales) to join our dynamic team at Martin and Pleasance (M&P) in our Port Melbourne office. This full-time, on-site role will be responsible for providing exceptional customer service to our valued clients while generating sales and taking orders. You will...
-
Customer Service
1 week ago
Melbourne, Victoria, Australia Private Advertiser Full time $40,000 - $60,000 per yearLeading supplier of cleaning and sanitising products to the Food and Beverage manufacturing industry.Working with a talented Customer Service team in the office, you will interact with customers on a daily basis. Duties will include:Customer Service:Taking customer orders via telephone and emailOrder entry within the company ERP package.Liaising with the...
-
Customer Service
4 weeks ago
Melbourne, Victoria, Australia William Adams Pty Ltd Full timeWe're on the lookout for an organised, proactive, and customer-focused Customer Service & Uptime Coordinator to join our Clayton team on a 12-month contract.Reporting to the Customer Service Supervisor, you'll step into a dynamic environment supporting a team of Service Coordinators who respond to urgent breakdowns and repairs across Heavy Earthmoving,...
-
Customer Service
3 weeks ago
Melbourne, Victoria, Australia William Adams Pty Ltd Full timeWe're on the lookout for an organised, proactive, and customer-focused Customer Service & Uptime Coordinator to join our Clayton team on a 12-month contract.Reporting to the Customer Service Supervisor, you'll step into a dynamic environment supporting a team of Service Coordinators who respond to urgent breakdowns and repairs across Heavy Earthmoving,...
-
Customer Service
4 weeks ago
Melbourne, Victoria, Australia MAPM International Full timeAbout the RoleWe are seeking a motivated and detail-oriented individual to join our team in Customer Service & Sales Administration Support. This role combines customer service, sales support, and general office administration. It's an excellent opportunity for someone looking to build a career in sales, administration, or the footwear/apparel industry.You...
-
Customer Service
4 weeks ago
Melbourne, Victoria, Australia MAPM International Full timeAbout the RoleWe are seeking a motivated and detail-oriented individual to join our team in Customer Service & Sales Administration Support. This role combines customer service, sales support, and general office administration. It's an excellent opportunity for someone looking to build a career in sales, administration, or the footwear/apparel industry.You...
-
Customer Service
6 days ago
Melbourne, Victoria, Australia MAPM International Full time $45,000 - $60,000 per yearAbout the RoleWe are seeking a motivated and detail-oriented individual to join our team in Customer Service & Sales Administration Support. This role combines customer service, sales support, and general office administration. It's an excellent opportunity for someone looking to build a career in sales, administration, or the footwear/apparel industry.You...
