Project Manager

Project Manager

• Clerk Grade 11/12 | Temporary Employment opportunity for 22 months 
  
• Total Remuneration Package: Salary Range: $149,739 – $173,174 p.a. base salary dependent on experience, plus 12% superannuation.
  
• Organisation: NSW Telco Authority – Department of Customer Service
  
• Location: Sydney CBD

About the Opportunity 

The NSW Telco Authority is delivering some of the most complex and high-impact telecommunications projects in the state – ensuring government agencies, emergency services, and communities can connect when it matters most. 

We have an exciting opportunity for a Project Manager to lead and deliver highly complex projects, including:

• Critical infrastructure asset development
  
• Network Security and Resilience
  
• Office relocation

In this role, you will be responsible for the full project lifecycle – from business case development through to delivery and evaluation. You will work across technical, operational, and strategic programs, managing budgets, resources, customers and suppliers while ensuring high-quality, on-time, and on-budget outcomes.

Key Accountabilities 

• Lead the planning, delivery and evaluation of critical and highly complex projects applying best-practice project management principles. 
  
• Manage all phases of the project lifecycle including scope, planning, resourcing, risk management, benefits realisation and reporting.
  
• Oversee supplier, procurement, and contract management to ensure performance and value-for-money outcomes.
  
• Build and maintain strong stakeholder relationships through effective communication, consultation and negotiation.
  
• Provide high-quality, evidence-based advice to executives on project status, risks and emerging issues.

Key Challenges 

• Balancing competing stakeholder priorities while delivering to agreed timeframes and quality standards.
  
• Managing interdependencies across large-scale, multi-stream programs in a fast-paced and sensitive environment.
  
• Ensuring appropriate engagement with Customers, Partners, and other stakeholders
  
• Leading project teams where members may have dual reporting lines or competing priorities.

Essential Criteria : Applicant should hold Valid  NV1 security clearance or should be an Australian Citizen Eligible to secure NV1 security clearance

About You : You are an accomplished project manager with a track record of delivering large-scale ICT, technology innovation and infrastructure projects. You thrive in complex, multi-stakeholder environments and can navigate competing priorities with resilience and focus.

You will bring to this role: 

• Demonstrated experience managing highly complex technology and infrastructure projects including office fit-out/relocation projects.
  
• Strong skills in project planning, governance, financial management and procurement.
  
• Advanced ability to influence and negotiate with a wide range of stakeholders.
  
• Excellent communication skills, including the ability to translate complex technical information for diverse audiences.
  
• Relevant tertiary qualifications and/or equivalent professional experience.
  
• Security clearance or ability to attain security clearance.
  
• NSW Government or Telecommunications Industry experience.
  
• Australian Driver's License and ability to travel to location of works.
  
• If you enjoy driving innovative projects that make a tangible difference to NSW communities, we want to hear from you. 

Our Commitment to Diversity 

The NSW Telco Authority is proud to be an inclusive workplace. We welcome and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, people with disability, women, LGBTQIA+ people, and those from culturally and linguistically diverse communities. 
We are committed to creating a flexible and supportive work environment where all our people can thrive. Flexible working arrangements, including hybrid work, are available. 

Applying for the Role 

Please submit your application via the I Work for NSW website. Your application should include: A current resume ,with a short cover letter (maximum two pages) outlining your suitability for the role 

Salary Grade 11/12, with the base salary for this role starting
at $149,739 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please
contact Sujatha Sankarankutty via

Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.

Closing Date: Monday 10th November 2025 @ 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.  We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive
workplace   

The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact or

For more information, please visit

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