Business Support Coordinator

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself to make an impact by supporting Qantas Engineering
• Permanent full-time position, working dayshift Monday to Friday
• Position is covered under ASU Agreement 12-Level 6

Qantas Engineering keeps us at the forefront of aviation, caring and maintaining both the Qantas fleet, as well as aircraft for our customers across the Asia-Pacific region. Working with state-of-the-art equipment and resources, our shared commitment to professional excellence continues to keep our customers safe.

We're constantly evolving, and this means the opportunities for our people are endless. In every role there's the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact.

As a
Business Support Coordinator,
you will be responsible for enhancing productivity of operational business areas by providing effective and flexible administrative support across Brisbane Base Maintenance and QE (Qantas Engineering). In addition to providing support to the Business Support Lead position, the Business Support Coordinator will provide extensive administrative and business support, facilitating duty travel bookings/expenses, payment of invoices, tracking expenditures and budget, supporting employee engagement activities, maintaining databases and filing systems.

This position also provides the highest level of support, coordination and assistance to the relevant Executive Management Team. You will also establish and maintain effective stakeholder relationships, ensuring service strategies are embraced and operational efficiency is achieved in processes across Qantas Engineering.

You'll have –

• Strong motivation, with a personal commitment to exceptional customer service, internal and external
• Proven time management and organisational skills, with the ability to work well and operate on time delivering under the pressure of multiple deliverables within tight deadlines
• Solutions-focused mindset, with the ability to anticipate and mitigate risks and proactively identify and resolve issues
• Excellent verbal and written communication skills
• Strong attention to detail
• Ability to work independently with a team-focused mindset
• Ability to follow directions and adhere to established procedures and compliance requirements
• Excellent computer literacy with high levels of experience with MS Office suite primarily PowerPoint, Word and Excel
• A working knowledge of Sharepoint, Adobe Acrobat, and other computer applications
• Experience with eQ, Power Bi and iProcurement would be advantageous
• A flexible approach, able to reprioritise work according to requirements.

Why Qantas?
You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you're ready to step into a culture that will challenge and excite you, submit an application and let's explore how we go places together.

Applications close:
Tuesday 25th November 2025