Employment Pathways Mentor

The Personnel Group is a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to include Employment, Health, Training, and Community support through a wraparound model. Operating under sub-brands like MP Recruitment and Aspire Support Services, it serves metro, regional, and rural areas. Despite its growth, The Personnel Group remains committed to its founding values of relationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.

We are looking for a compassionate and driven Employment Pathways Mentor to support our customers on their journey to meaningful employment through the Inclusive Employment Australia (IEA) program. You'll provide tailored mentoring, promote inclusive practices, and ensure a smooth transition from pre-employment preparation to work.

This is a full-time role based in Wangaratta, with travel to Benalla and surrounding areas on an ad hoc basis to support customer engagement and service delivery.

Key Responsibilities:

• Manage a caseload of customers under the IEA contract
• Develop and maintain individualised support plans aligned with customer goals
• Deliver person-centred servicing tailored to individual capacity and aspirations
• Collaborate with Work Preparation Mentors and Workforce Solutions Consultants
• Facilitate warm handovers to In Work Mentors upon employment commencement
• Monitor progress and adjust plans to support readiness and engagement
• Maintain accurate documentation and meet IEA compliance requirements
• Promote inclusive employment practices and accessible service delivery
• Represent Personnel Employment with professionalism and empathy

What You'll Bring:

• Experience in mentoring, employment services, or disability support
• Strong understanding of inclusive employment and person-centred approaches
• Excellent communication and interpersonal skills
• Ability to manage a diverse caseload and tailor support effectively
• Collaborative mindset and experience working in multidisciplinary teams
• Strong administrative skills and confidence using digital systems
• Passion for helping individuals achieve meaningful employment outcomes
• Compliance-ready: Police Check, Working with Children Check (as required), and Driver's License

Why work with us?

At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.

Working at the Personnel group you will enjoy the following benefits:

• Dedicated Induction and Onboarding time
• Flexible work options
• Major retailer discounts
• Health insurance and household expense benefits
• Health and Wellbeing app
• Not-for-profit salary packaging
• Birthday leave (Conditions apply)
• Smartphone and laptop provided
• Relocation opportunities: City, Sea, Mountains, Country
• Accredited training opportunities
• Employee Assistance Program: career, family, financial, and health counselling

Application Process: To apply, submit your resume, evidence of relevant qualifications and a cover letter detailing your interest and suitability. Applications close on Sunday 19th October 2025. Shortlisted candidates will be contacted for pre-screening and possibly formal interviews before the closing date.

Additional Information: Preferred candidates must complete an online psychometric assessment and compliance checks, including NDIS workers clearance, National Police, and Working with Children checks. A driver's licence is essential. For a position description or more information about the role, please email our People and Culture team on

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.