Schedule Coordinator

1 week ago

Melbourne, Victoria, Australia Bolton Clarke Full time $60,000 - $80,000 per year

We're hiring We're currently looking for Schedule Coordinator for our East office based in Forest Hill. This is a 9 month contract role and you will be required to work Monday to Friday between the hours of 6.30am to 5pm. The role will be responsible for providing effective and efficient administrative support and assistance to our clinical and management team and will be scheduling direct-care staff to meet our clients' needs.

Our Schedulers need to take a commercial view, looking at routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences. This role is complex and fast paced giving you the opportunity to stretch your rostering skills and analytical thinking.

'A week in the life'

  • Assist in scheduling client visits to staff with the appropriate skills in the dedicated areas, minimising staff travel and non-direct tasks
  • Receive calls routed from the Customer Service Centre in relation to care recipient/external providers queries and respond in a timely manner
  • Respond to calls appropriately within an administrative capacity
  • Works with roster coordinator to ensure resources meet client demand
  • Liaise with staff regarding schedule changes

What do we need from you?

  • Experience gained in a similar role including the navigation of multiple platforms
  • Solid experience in administration
  • Problem solving skills
  • Confidence in decision making within a fast-paced environment
  • Strong organisational skills
  • Intermediate computer literacy (MS Office)
  • Excellent communication skills and one that enjoys working in a team environment
  • Annual flu vaccination
  • Evidence of covid vaccinations

Why should you join Bolton Clarke?

  • Access to salary packaging benefits – increase your take home pay
  • Work in a positive environment with a dedicated and supportive team
  • Commitment to supporting your professional development
  • Work/Life Balance
  • Private Health Insurance Discounts
  • Employee Assistance Program
  • Annual Flu Vaccinations

Keeping our clients safe is our utmost priority. It is a mandatory requirement for all Bolton Clarke employees to be vaccinated against Influenza and Covid-19, and provide evidence of this prior to commencing employment. All Bolton Clarke employees are also required to comply with future legislative changes to mandatory COVID – 19 vaccination requirements.
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