
Scheduling Coordinator
1 week ago
Scheduling Coordinator (Work from Home – Melbourne Based)
Be the heartbeat of a growing trade business – Do you thrive in a fast-paced environment and love keeping things organised?
About Us – Ensure Restore
With over 10 years of experience, Ensure Restore delivers exceptional residential repair solutions in partnership with Insurance Builders, ensuring high-quality workmanship with reliability, transparency, and seamless communication. We prioritise efficiency, integrity, and safety—restoring homes with precision and minimal disruption. Through cutting-edge technology and industry-leading practices, we set new standards and provide peace of mind through excellence.
What You'll Be Doing:
- Schedule and reschedule jobs using ServiceM8
- Answer incoming calls and emails from customers and clients
- Make follow-up calls to ensure quote approvals
- Provide friendly and professional responses to enquiries
- Liaise with real estate agents, strata managers, tenants, homeowners, and our technicians
- Maintain the daily and weekly job schedule
- Keep job records accurate and up to date in ServiceM8,
- Using other platforms tools such Teams, Monday and Otter
- Work from your home office in Melbourne
- Optional: Support social media if you're interested
Who You Are:
- Experience in construction and/or the insurance industry is an advantage
- Experienced in scheduling or working in the trades and service industry
- Extensive experience using ServiceM8 is a must
- Highly organised with strong attention to detail
- Friendly, confident, and professional communicator
- Calm under pressure and enjoy solving problems
- Based in Melbourne and available to work from home full-tim
Hours & Location:
- Monday to Friday – 9:00 AM to 5:00 PM
- Work from home – must be based in Melbourne and available for face-to-face meetings as required.
If you're ready to bring your skills to a role where you can truly make an impact, we'd love to hear from you. Join a company with strong potential for growth and career progression
Email your resume and a short cover letter telling us why this role is perfect for you to
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