Schedule Coordinator

4 weeks ago


Melbourne, Victoria, Australia Bolton Clarke Full time
Overview

Schedule Coordinator - Home & Community Care — Bolton Clarke, Ravenhall office, West region.

This is a permanent, full-time role with a rotating roster, working Monday to Friday between 6:30 AM and 5:30 PM. The role will be responsible for coordinating the scheduling of our home care support services across the West region. Schedulers should take a commercial view, considering routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers' cultural and lifestyle preferences. This role is complex and fast paced, offering opportunities to stretch rostering skills and analytical thinking.

Responsibilities
  • Assist in scheduling client visits to staff with the appropriate skills in the appropriate areas, minimising staff travel and non-direct tasks.
  • Receive calls related to care recipient/external providers queries and respond in a timely manner.
  • Respond to calls appropriately within an administrative capacity.
  • Work with roster coordinator to ensure resources meet client demand.
  • Liaise with staff regarding schedule changes.
Qualifications / What we need from you
  • Experience gained in a similar role including navigation of multiple platforms.
  • Solid experience in administration.
  • Problem solving skills.
  • Confidence in decision making within a fast-paced environment.
  • Strong organisational skills.
  • Intermediate computer literacy (MS Office).
  • Excellent communication skills.
  • Team player.
  • Up-to-date flu vaccinations; Covid-19 vaccinations.
  • Police Check (valid within the last 3 years or willing to obtain).
Why Bolton Clarke?
  • Salary packaging options and allowances as provided.
  • Positive environment with a dedicated and supportive team.
  • Commitment to professional development.
  • Work/Life Balance.
  • Private Health Insurance Discounts.
  • Employee Assistance Program.
  • Free Annual Flu Vaccinations.
About Us

Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

Apply today Our application process takes less than 10 minutes. Click APPLY NOW or if you have further queries about this role, please contact Rayna via e-mail at rross2@boltonclarke.com.au.


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