Resident Admissions Specialist

2 days ago

Sydney, New South Wales, Australia Advantaged Care Full time $60,000 - $80,000 per year

At Advantaged Care, we are redefining aged care by providing superior care, more meaningful experiences, and purpose-designed spaces that set a new benchmark in quality. We understand that choosing an aged care facility is a significant decision, which is why we've created the Advantaged Care Advantages to raise the bar in everything we do:

  • Excellence in Design
  • Excellence in People
  • Excellence in Care
  • Excellence in Freedom

Our people are our advantage. We ensure that our teams are built with the best in the industry, guided by values of honesty, empathy, respect, and engagement. We're passionate about aged care and are looking for a Resident Admissions Specialist to join our dedicated team and share in our passion.

About the Role

We have a fantastic opportunity for an enthusiastic and driven salesperson to join our Client Relations Team at Advantaged Care. If you have a passion for aged care and excel at sales, this role could be your next career step. You'll work alongside our team of Group Resident Admissions Specialists to manage inquiries and admissions across our portfolio of facilities, all conveniently located within a 30-minute radius in Western and South-Western Sydney.

Key Responsibilities

  • Manage day-to-day resident admissions activities, including:
  • Handling inquiries from prospective residents, making phone calls, arranging tours, and following up
  • Qualifying prospective residents
  • Maintaining the CRM database
  • Building and maintaining positive relationships with residents, family members, healthcare professionals, and other key stakeholders
  • Coordinating resident admissions and discharges where necessary
  • Preparing all required documentation for new residents
  • Conducting facility tours for prospective residents and ensuring a welcoming environment
  • Providing information and support on the costs and entry requirements for our homes.

What We Are Looking For

  • Aged Care Experience: Strong sales administration, IT, and documentation skills
  • Sales Experience: Desirable but not essential
  • Exceptional Communication Skills: Outstanding customer service and interpersonal skills
  • Travel-Ready: Driver's license and willingness to travel between sites within the Advantaged Care group
  • Sales Journey Expertise: Comfort in discussing sensitive topics such as finances with prospective clients
  • Independent & Team-Oriented: Ability to work independently and as part of a collaborative team
  • Self-Driven: A motivated individual with a positive attitude, keen to learn and grow
  • Timely & Accurate: Ability to manage tasks effectively and with precision
  • Passion for Aged Care: A deep commitment to delivering quality care
  • Compliance: Current police check, vaccination certificate (in accordance with government health advice)

Why Join Advantaged Care?

  • Be part of a passionate and values-driven team
  • Work with industry-leading professionals in a supportive environment
  • Contribute to shaping the future of aged care with a company that values excellence and freedom
  • Enjoy the opportunity to grow within a reputable organization

If you are ready to make a difference and feel this is the perfect role for you, APPLY NOW

For more information about our services and other opportunities, visit our careers page.

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