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Administration Support Officer
2 weeks ago
About The Role
The roster requirements for this position are that the successful candidate needs to be available Thursday and Friday, 7:30am to 3:30pm.
The administration officer within the HITH team is required to register patients into the relevant IT systems to support patient onboarding onto the HITH platform. The administration officer will be responsible for entering accurate information within required time frames and will assist in the facilitation of service delivery both in the hospital and community setting.
Some Of The Key Responsibilities Of The Role Are
- Ensure patients and other staff are treated fairly and with mutual respect and understanding, regardless of cultural, religious, ethnic and linguistic backgrounds.
- Register patient data onto relevant electronic databases and ensure patient data is updated in a timely and accurate manner. Actively support the use of telecommunication technologies for the purpose of providing health care services across geographic, social and cultural barriers.
- Utilise information systems to record and update all patient demographic information, Medicare details (e.g. HBCIS, MediRecords). Book in, book out, cancel and or rebook outpatients and clinics on outpatient system.
- Organise and coordinate patient appointment activities including the arrival of patients, booking appointments.
About You
Our ideal candidate will be someone who can demonstrate the following:
- Ability to work in a team environment and autonomously when required.
- Ability to prioritise and meet deadlines.
- Strong communication skills
- Positive and effective costumer services
- Proficiency in the application of internal hospital information systems in addition to Microsoft Word and Excel
- Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems.
Mandatory Requirements
- Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
About West Moreton Health
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community – Follow this link
Why Choose Us
We're here for you, so you can be there for others
- Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
- Professional development including mentorship, paid study leave, simulation training and research opportunities.
- Career pathways with support to step into senior roles and leadership.
- Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
- Competitive benefits including salary packaging and up to 12.75% super.
- A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.
To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
